Tours and Cruises
Cancellations of all tours and cruises per traveler will apply according to the a sliding penalty fee as explained in the table below:

Cancellation received (days before departure)	Tours	Cruises
60 days or more	$300	25% of full fare
30-59 days	25% of full fare	50% of full fare
0-29 days	50% of full fare	100% of full fare

For example, cancellations of tours made 60 days or more prior to the departure date will receive a full refund less the administrative fee. Tour cancellations made from 30 to 59 days will be subject to loss of 50% of program price and so forth.

Airfares
Flight cancellation policies are established by individual airlines and are determined by a particular type of your air ticket. Please make sure that you get acquainted with cancellation terms while purchasing your air ticket as we are not responsible for any fees or penalties arising from modification or cancellations of your air reservations.

Hotels
Hotel reservations can be canceled without any penalties if done no later than 10 days before checking in. In all other instances there will be a penalty fee equal to a one night's stay.

Trains
Train tickets can be canceled three days before departure date. In all circumstances there will be a cancellation fee equal to 40% of the total amount of a ticket.

Tran Siberian Tours
Final confirmation of reservation is due four weeks before departure date. Cancelations made before this day will incur a 15% penalty charge of the total amount. Cancelations made later than this day are non-refundable and therefore we advise customers to obtain travel insurance.

Contact information

Toll-free anywhere in US and Canada:

Tel: 1-800-884-1721

Fax: 1-888-607-4442

Toll-free anywhere in UK:

Tel: 0800-242-5155

Email: info@travelallrussia.com

Office hours: 9 am - 6 pm EST

Address: 2300 North Pershing Dr. Suite 202, Arlington VA, 22201

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