First, " thank you " for arranging a trip that turned out to be even better than expected. We thoroughly enjoyed the sights and sounds of St. Petersburg and found each day filled with treasured memories.

1. Airport pick-up and delivery went very smooth. Traffic congestion was no worse than any other major city and probably better than most.
2. The hotel is perfectly located for tourists; was more than comfortable ( the upgraded room was worth the extra cost ); the staff most helpful; and the restaurant / bar acceptable.
3. The Hermitage is a world-class destination and most will want to stay for the full-day after the tour ends.
4. The palaces are most interesting, especially with the guide providing great historical perspective. This history is key to a true appreciation of the people and the country.
5. Attending the Russian Orthodox service was special.
6. Our guide, Olga, did a great job. As I said, her historical insights were key and she never ran out of energy.
7. The city itself was suffering from Winter's grime and needed a spray cleaning ( from Spring rains ). Lots of messy construction in central areas.
8. Lunches offered a good variety of local fare and were well-planned.
9. The ballet was totally enjoyable and is something every tourist should take advantage of. Recommend it to all.

Since returning, we have talked to all about how this trip exceeded our expectations and how glad we were to have had this opportunity. Your Company provided superior service; you personally were always such a help in planning the trip with smile after smile; and we feel totally confident in recommending your services to others.

Best regards,