Why us

Ten Things that Make Us Unique

Our company knows every detail about traveling to Russia and we will be happy to help you plan smooth and memorable Russia vacations. The best testimony to the uncompromised quality of service that we strive to deliver to every client are dozens of happy customer reviews. Travel All Russia is also a member of all prominent trade organizations, including the American Society of Travel Agents (ASTA No. 900178245), Association of Travel Agents Network (IATAN Member Agency No. 49531926), Better Business Bureau (BBB No. 214712170). Below we've listed 10 things that make us different from any other company on the market.

1

Certified Travel Experts Trusted Worldwide

We are the best travel agency in America to plan journeys to Russia and we are one of the most recognized names for travel to Russia in the world. We were the first company ever to win the World Travel Award as Russia’s Leading Inbound Travel Company.

   
2

Direct Tour Operator

We are also a tour company that organizes tours (in other words we do not re-sell them). This means that we control and ensure quality of service on every step. Also, reducing links in the supply chain we offer better travel service for better price to our customers.

   
3

Careful selection of guides & drivers

We have rigorous selection process of guides, drivers and we work with only finest suppliers in Russia (hotels, theaters). We work with them directly to ensure best prices for our customers.

   
4

Special training for guides

We are the first and only tour company that has established special training program for the guides that comes in addition to special license trainings for guides conducted by the Russian state. This is because the state cannot train guides to be perfect.

   
5

Russian visa support & processing

We are the first company that included Russian visas in our package tours. We have dedicated visa team that arranges all visas required for our customers’ trips, including visas to Russia, Ukraine, Belarus, China and Mongolia. In the past 5 years, only 2 visa applications processed by us were denied by Consulates and only because customers chose not to apply for visa in the country of their residence. We also have dedicated teams for train and theater tickets to ensure that our customers can book everything that they need and get the best service.

   
6

Experienced logistics team

To ensure that our customers get complete service and the best available rates we have a sophisticated logistical team in Saint Petersburg Russia that overseas all trips and provides customers with in-trip assistance.

   
7

Special cruise programs

We partner with best cruise lines and organize land tour programs for most exquisite Russian river cruise programs.

   
8

Special hotel rating

We are the first and only travel company to establish special rating of Russian hotels, known as Firebird Hotels. We needed that to identify the best hotels for our clients in terms of price, location, service and quality of accommodation. Each year, we pick 5 best hotels in Moscow and Saint Petersburg in each price category and advise them to our customers. This is because our customers deserve to stay at the best hotels.

   
9

99% Customer satisfaction rate

We are the first company that included Russian visas in our package tours. We have dedicated visa team that arranges all visas required for our customers’ trips, including visas to Russia, Ukraine, Belarus, China and Mongolia. In the past 5 years, only 2 visa applications processed by us were denied by Consulates and only because customers chose not to apply for visa in the country of their residence. We also have dedicated teams for train and theater tickets to ensure that our customers can book everything that they need and get the best service.

   
10

Global trend-setter for Russia travel

We have pioneered some of the most popular tour programs to Russia. Our Treasures of Two capitals private tour has become the golden standard of perfect tours to Russia. Our small group tours are quickly gaining popularity across the world and many other, smaller companies try to imitate them.

When you are seeing a new and exciting country, you want to devote all your energy toward enjoying the beautiful sights you are seeing, or the fascinating history you are discovering, and not logistics. To get the full experience that you are so eagerly seeking in touring Eurasia, you will want to hire professionals.

We offer spectacular opportunities to see the entire country, as well as all of Russia’s neighbors, in two types of programs - private tours, and small group excursions. In our private tours, we customize the travel package to your style, schedule, and budget, while our small group excursions allow you to enjoy a top-quality travel experience for about half the price of a private tour.

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Your luxury small group tour was perfect and everything went without a hitch

Lisa Orrantia

We thoroughly enjoyed every minute of our trip

Terri Uren

This cruise way surpassed what we had expected. Thank you!

Barbara Batson

  Really, the whole experience couldn't have been easier nor any better

Lisa Orrantia

A trip like ours should be on everyone’s "Bucket List"!

Tim Jacobs