We had to take the time to let you know how absolutely perfect this latest trip to Petersburg was for my sister, Ms. Balay, and me. Everything went perfectly - just like clockwork. Your office staff did a superb job of putting together all of the trip details for us. Believe me, I am very demanding and highly critical!
The Kempinski gave us a room upgrade (because of having stayed at the hotel in prior years). We wouldn't stay at any other hotel in that city.
Also our guide in Petersburg, is beyond perfect. He is personable, extremely intelligent, and has immense knowledge of the city and culture. We have traveled extensively and have had private guides in other foreign cities. He is, by far, the best we've encountered.
All in all, a marvelous week in Petersburg - thanks to your staff here, to your agency's staff in Petersburg, and to our guide. We will use your services for future travels to Russia.
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