Highlights of Saint Petersburg

I’m most pleased with Travel All Russia in arranging our ‘Volga Dream’ Russia tour, I would recommend using your services again as every aspect of our tour went off without a hitch. The communication between our tour representative was excellent as we required additional days on both ends of our tour. The visa process and the logistics were flawlessly implemented.

When my husband and I decided we wanted to travel Russia, I did my research and came across Travel All Russia which had very good reviews. It certainly did not disappoint. We chose the Treasures of Two Capitals tour. Booking and coordinating with them were seamless from start to finish. Questions were promptly answered, either through email or a phone call and changes if any, were quickly updated.

This trip was AMAZING!!! Positively life-changing!!! Russia is a wonderful country!!! it is everything I imagined and more!!! The funny thing is after only a week and a half in, I find myself homesick and I miss Russia so much!!! The people, culture, and history truly are wonderful. Our guide was very charming, personable and informative.

We are now back from Europe and the tour in Russia was a large part of that. We had reservations about using an "internet" travel service with which we had no previous relationship. I am happy to say that everything provided by Travel All Russia met or exceeded our expectations.

I cannot begin to applaud your tour of the TWO CAPITALS in Russia. It was 5 star all the way. We were met at the airport even though our luggage was lost and we had to fill out paperwork. The driver took us right to the St. Regis which was a gorgeous 5-star hotel Smack Dab in the center of Moscow. The city was clean, safe and easy to get around in.

Thank you for all your help in booking this wonderful part of our trip, the Volga Dream cruise. This has been the trip of a life time!! That is what my husband Tom and friends say...   And I agree, because every minute was beyond our expectations.

Travel All Russia, truly is professional and a first class operation. Beginning with you, the rest of the staff aboard the Volga Dream and those off the ship - we congratulate all of you!!

Our experience with Travel All Russia has been a most enjoyable and valuable one. Let me give you a brief synopsis of it. All our drivers were skilled, courteous and drove very safely. On arrival at the hotel in Moscow (Ararat Park Hyatt Hotel) we were very impressed by its excellent appointments.

The trip went smoothly. The only glitch was our luggage lost for about a day and half before they found it and got it to Ulan Bator. The rail ride was interesting and we met people from all over the world and became good friends with many of them. The food on Tsar’s Gold was better than the Chinese train but after 9 days, it became a little repetitious and could use more spices.

We had a wonderful time. It couldn't have been arranged better. The hotel was great, the guide and driver were wonderful. We were very happy with the sightseeing program. All in all it was a perfectly planned trip and we couldn't be more pleased. I would recommend you to anybody who wishes to go to Russia. Thank you for arranging such a wonderful experience for us.

Well, this truly was the trip of a lifetime.  We have traveled a lot but both agree this is the best one yet.  At every turn, your people were standing there with signs to greet us.  We had absolutely no problems with anything on the entire trip.  

Nancy and I have nothing but wonderful things to say about Travel All Russia and our Classic Moscow & St. Petersburg tour! First, the driver was right there to meet us, was very nice, and we were glad to see him the next day. Our guide in Moscow was a font of information and a delightful person. We got a true sense of the country, it's history and it's pride.

I wanted to commend your staff for providing us with an outstanding and most memorable trip to Russia. The Treasures of Two Capitals trip exceeded our expectations! Everything was so well organized; no detail was left undone. The tour guides were so well informed, but it was their passion and interest that instilled in us a great appreciation for Russia, its culture, and its people.

First I would like to say that the trip was beyond expectation in all aspects!

Extremely well organized and seamless handling as well as nice surprises along the way. This one of our best trips ever. The two guides were terrific in different ways.

Our biggest surprise was Russia itself. We never realized how beautiful it was with stunning palaces and churches and with a vibrancy we didn't expect.

We loved our time in Russia. A great trip and very easy on us as tourists.

We had a great time in Russia. Truly enjoyed most of the vacation as Russia and the people are super special and beautiful. I will of course recommend you and your team without any hesitation. The hotel in Moscow (Marriott) is a good hotel...amazing breakfast (5 stars). The staff is very friendly but they need to know where are the restaurants per category people can go to.

My son and I had a wonderful wonderful trip. We were both very pleased with everything. The three guides we had were so knowledgeable, friendly, helpful and a lot of fun. We enjoyed every tour. The hotel rooms and the meals were very good. We did have to rent another hotel room one place because the room only had one bed in it, but it worked since we rented the room next door.

I can not say in words how great the trip was!! Everything was well planned and the service from everyone was superior. The Hotels were first class and very friendly. We really enjoyed the Rossi in St Petersburg. The Guides were very knowledgeable in each City, and very helpful. Each event was always on time. We give our Thanks to everyone in the company for a well planned trip.

By far this Saint Petersburg shore excursion was an experience of a lifetime. You provided, by your arrangements, for my wife and I to have the memories that will live forever. But above all, I want to rave about your representative Irena. We fell in love with her. She is magnificent in every way and we enjoyed the best time in her presence.

My wife and I had a wonderful time in Saint Petersburg. It is a vey beautiful city and we were fortunate enough to see it from a very fine perspective.

The accommodations in the Four Seasons were first rate. The central location of the Four Seasons made many of the sights a short walk from the hotel. Our tour guide was very knowledgeable about all of the tour sights and many other aspects of the city and country.

We will very strongly recommend you Travel All Russia to any of our friends travelling to Russia.

We are back safely from our Venice of the North trip to St Petersburg and I would just like to thank you for organizing the FANTASTIC tour.

You were accurate when you said that we would have the best guide in your company. She was incredibly knowledgeable on All things Russian - a wonderful Ambassador to her country. We had a
walking encyclopedia in our presence and she loved to share her knowledge in a humorous, eloquent manner.

Thank you for organizing such a fabulous trip for us. The Treasures of Two Capitals trip was simply superb!! Julie and I had a wonderful time.

Our guide in Moscow was delightful, we wanted to take her with us for the entire trip. The 3 of us connected and had a terrific time getting to know each other and the city. The Kremlin was such a highlight for us.

St Petersburg was outstanding, more rich and crazy history than we expected and the city was so beautiful. Our guide and driver, made the trip interesting and insightful. The palaces were the highlight there.

The Treasures of Two Capitals trip was just fabulous. It exceeded my expectations. I had no idea that Moscow and St. Petersburg were so beautiful. I think they are equal to Paris and Vienna in every way. Their architecture, palaces and cathedrals, museums and overall culture rival any city in the world. It's a pity most Westerners don't know this.

All logistics and details in my time in Russia during the Golden Ring & St. Petersburg tours were awesome! My first guide picked me up promptly at the address in Moscow. He was a wonderful guide with an incredible depth of knowledge. He drove me to every site and destination in the Golden Ring with confidence and in a timely manner.

I was not sure what I expected, but I was Amazed! The sites, guides, beauty, food, people, accommodations were all Wonderful times 10!

This was the best trip I have ever taken. We did the Russia's Ancient Kingdoms (Moscow - St. Petersburg tour), but I would strongly recommend taking the Golden Ring side trip, and stay in both cities a couple of extra days just to walk around or arrange a private guide.

I would go back in a heartbeat!

We are extremely grateful that you have helped make our travel to Russia such a memorable and beautiful experience. The car pick-up services, hotel arrangments and sight-seeing activities were so well organized that it was a dream come true! In fact, the great services provided by your team started from my first correspondence with your manager.

I wanted to make some comments about my recent trip to Russia's Ancient Kingdoms. It was fantastic. One of the best trips I have ever had. There were so many surprises about Russia. All were positive. We hear only negative things about Russia for so long no one has any idea of what this country is like in 2014.

What a wonderful experience! I stumbled upon "Travel all Russia" by chance, and I am so pleased I did. From the first phone call to me in Australia from St Petersburg, (how unbelievable was that!) to the many emails from the staff to answer my (I am sure) seemingly endless questions throughout the following 15 months, we have been afforded a first class service by this tour operator.

We can't thank you enough for all you did to make our trip to Russia possible. It is hard to describe how much this trip meant and it wouldn't all be possible without your help and direction. Your guides and drivers were on time and there waiting for us every time. They were friendly and hospitable and always went the extra mile. Two of them stayed far beyond their contracted time and we have become friends on Facebook and via email.

I have been meaning to write to you ever since our amazing holiday last July, to thank you! We had THE most fantastic time & often talk about our wonderful experiences and how very much we enjoyed our trip to Russia!

I haven't been on many tours (some remote parts of China, the DPRK and the Himalayas mostly) as I normally just pack a guidebook, some common sense, buckets of humour and respect for others. So perhaps I am not fully-equipped to judge. Having put forth that disclaimer, this Treasures of Two Capitals tour honestly ranks as my No. 1.

On behalf of myself; husband, Larry; son, Jason; and daughter-in-law, Elena, I would like to express our thanks and gratitude to you and many other folks at Travel All Russia for a wonderful trip.

Just wanted to say thanks for an exceptional holiday! Many things are beyond our control, however, every flight connection, car, driver, guide, hotel, was exactly as stated and on time! I have traveled a lot for both business and pleasure and I have never had a smoother trip!

Your guides in both St. Petersburg and Moscow were very pleasant and knowledgeable. The drivers made each commute seem safe and unhurried! In Moscow traffic that is a talent!

Nancy and I, with great enthusiasm and appreciation can honestly state that this trip was one of the very best ones we have ever experienced. We have traveled much of the world and have enjoyed all of our trips, however, this one is certainly a "stand out".

I just wanted to write and thank you for all your help in getting me on my dream vacation to Russia. Your luxury small group tour was perfect and everything went without a hitch. No problems at all! Our drivers were very safe, our tour guides in both Moscow & St. Petersburg were outstanding, and the itinerary was perfect. We were lucky to have such beautiful weather in such a beautiful country.

I would like to thank “Travel All Russia” for the way they handled our tour of St. Petersburg, Russia from those who booked our tour to the Pushka Inn for the excellent accommodations, to our courteous driver, our awesome tour guide, and everyone behind the scenes.

Dear Fellow Travellers,

I found that when all was said and done that Travel All Russia really WAS the best site for Russian vacations of all kinds. I had always traveled on my own, and was dead set against any kind of tour group. Yet they suggested that I might want to have an individual tour guide, which also frightened me a little.

What a wonderful trip we had. The part you were responsible for went off without a hitch. The hotels you chose had both a kindly staff that helped us in every way to feel comfortable in Russia and rooms that were clean nicely furnished and good sized. I would return to them again and will tell my friends.

I have been meaning to write ever since we got back from Russia. I just wanted to let you know that we had a fabulous time on the tour. It was everything you said it would be and more.

St. Petersburg was just beautiful and our driver and guide were absolutely wonderful. Everything was smooth and perfect. The hotel was the best on the whole trip. I would recommend it to anyone. We loved our guide. I am terrible with names and at this minute I cannot remember her name. She was extremely well informed - but even more important - was so helpful and caring.

This was a wonderful trip. It was highly structured and meticulously orchestrated at every step. I have spoken with Firebird Tours throughout a journey and they were very considering and helped to resolve everything. 

WOW. From the choice of hotels, amazingly planned itineraries, to the amazing guides and drivers and, of course, the stunning cities of Moscow and St Petersburg.

Words fail me. What is beyond extraordinary? This Northern Lights adventure was fantastic. Thank you, Firebird tours, for making it happen for me!

I was very impressed with the program. I only wish I had more time in Saint Petersburg, Moscow, Irkutsk, and Listvyanka!!!! Thank you for your great care and service!!!!

Excellent guides, hotels very centrally located, the Dacha was lovely. All pick-ups at the airport, train station, etc were excellent. Some information on meals was incorrect, but overall 5 stars!

It was my dream to see the lights and it came true! Thank you so much, it was absolutely great. I am rather emotional and when I talk about my experience of seeing the Northern Lights. I stood mouth open, I could not move a muscle and I stood frozen, the view is unspeakable. I saw pics before the journey, for sure, but to see it with my own eyes...

This trip was absolutely divine, I am fascinated with the beauty of the Northern Lights which I was so lucky to see! Very scenic, very unusual - thank you very much! Spasibo!

Incredible landscapes, previously I thought such beauty exists only in fairy tales or could be shown somewhere on the Discovery Channel. But I've seen it on my own. I visited Moscow and Saint Petersburg, as well as traveled all the way north to Murmansk. This is a city where I got to explore an Icebreaker with my private guide and went on a trip to see fabulous Northern Lights.

My husband and I have traveled extensively over decades and this is one of the finest trips we have ever taken. From planning to our flight home, Travel All Russia was flawless. The hotels, logistics, and guides were all superb. Thank you for a wonderful trip!

Overall, the experience was excellent! Firebird provided more than enough information and covered many of the main points of interest. However, intensity could be broken down with a short break mid-tour each day to collect thoughts and process. But in general, we left Russia feeling very satisfied.

Absolutely the trip of a lifetime. Russia is a beautiful country with so much history and culture. The local people were wonderful and so very helpful. I wish there wasn’t so much bad political press from our media in the US. Hopefully, more people will visit Russia and see the beauty of the country and its people. Thanks for your amazing services.

We were apprehensive about organizing everything online but it all worked! Guides were knowledgeable and willing to answer all questions, hotels were great and central to sights, groups were small and dynamic. Russia was explained perfectly with all its history. We loved it.

The excursions were interesting with good English speaking guides.

We were fortunate in that there were 12 of us on the tour group and for whatever reason, we had our own railway carriage. The food was excellent.

We thoroughly enjoyed Russia and would happily recommend Travel All Russia to anyone planning a trip to this part of the world.

The itinerary was well planned with excellent guides and adequate free time in each stop.

From the initial encounter to the last day, all was expert and easy.

If you're planning a trip to Russia, I highly recommend traveling with Travel All Russia.

The trip was amazing as it contained everything we could have hoped for, and more!

The journey was the 50th wedding anniversary gift from kids and I need to say big-big thanks, it was off the charts. We made a loooong journey, starting from two capitals of Russia, Moscow and St. Petersburg and then went to Karelia, an absolutely marvelous region in the north of Russia. Nature is cool, it exceeded all our expectations. The Baltics seemed interesting too, I enjoyed the gothic panorama of Old Tallinn and Greg, my husband liked Riga better...

The trip was great. Especially want to mention the guides I had on the extra days were exceptional. Both guides and drivers worked out well. Thanks again for all your help and attention. Loved my time in Russia, and still haven’t stopped talking about it.

Thank you for all you did to make our trip spectacular! Both ballets were excellent and totally enjoyed by my son and I.

There is so much to see and do and I feel we did, with our wonderful guides a great job beginning to see all.

The St. Regis Hotel was so warm and friendly! Food was excellent and so convenient to the Kremlin, Bolshoi Theater, St. Basil's, etc. Thank you!

The Petro Palace was okay. Food was not the greatest but the staff were friendly. Location was great, however.

Just wanted you to know what a wonderful trip I had!!!

The guides were absolutely great and Russia is so very interesting and amazing!!

I will be sure to check your website out and maybe go on another venture to Moscow sometime; Would love to see a ballet at the Bolshoi and maybe see some other venues there.

Loved the St. Regis – excellent location. Thanks for your help.

Just want to say that our guide in St Petersburg was really outstanding. You really felt like someone was looking after you. Very observant - knowledgeable. We really enjoyed time spent with her.

The itinerary was well planned and we appreciated the initiative of the guides to make the necessary schedule changes to accommodate the weather, crowds and unexpected changes in the availability of the planned sights.

Firstly, the positives. The guides were exceptional. We thoroughly enjoyed every aspect of the itinerary and the trip. The itinerary was very well planned. The guides did an excellent job. The hotels were very good. We would recommend your company in the future based on this part of our experience.

On the negative side, we were not completely pleased with the logistics around the retrieval of our lost luggage. Having said that, over all, we were very pleased with the tour and would use your company again in the future.

The St Regis hotel in Moscow was excellent; however, the Petro Palace in St Petersburg was 1-2 steps 'below' -- though it was centrally located.

Both guides (Moscow and St Petersburg) were excellent and found our Moscow guide knowledgeable about Russian history.

Thank you for making the arrangements for us to have such a wonderful and memorable trip to Russia. What a rich lesson in history and culture. Warm regards, Vicki Kost and Gaylon Pearson

A big thank you for our tour. We were looked after very well by our guide and the driver. They were both outstanding. The itinerary was the best. Everything went really smoothly

We enjoyed our trip very much. Dealing with the staff of the Travel All Russia was so pleasant. They were friendly, helpful and professional. Great thanks to our travel specialist, the Visa Service and the Logistical team. The logistics throughout the trip was spot on.

We loved Moscow and the Golden Ring. All hotels were excellent except Nevsky Forum Hotel.

We loved our trip. Everything was great, from being picked up at the airport, to the planned excursions.

Our tour guides in Moscow and St. Petersburg were professional, knowledgeable and kind. Thanks again for all your help.

The first thing to say is that we did enjoy our trip. We did have a few points to raise which may be helpful to you in future planning, which are below:

It was a great experience. The guides were knowledgeable and spot on time. Especially the guide in St. Petersburg seemed to get us to places with great timing. We beat the majority of crowds. Maybe that’s partly a result of being a small group, being that we didn’t have to wait for stragglers. The weather cooperated and we didn’t get caught in any rain storms.

Everybody in our group got along perfectly. We were all experienced travelers and shared information on places we’d been to. The ladies are now sharing pictures of our trip to Russia via email.

Fantastic tour. Only suggestion would be to maybe substitute the visit in St Petersburg to the Mini Russia exhibit to something else more suited to the age group. Felt this was more of a family outing with kids.

Trip was great. It would be helpful if the boat had black out curtains to prevent light from coming in at night.

We enjoyed the tour very much. All included meals/restaurants and our welcome drinks were excellent. The St Regis was wonderful, however the Petro Palace, although comfortable, seemed a lower level hotel with its "budget" decor (especially the bathroom) however the staff were friendly and location was good. Thank you.

Very well organised, experienced and knowledgeable tour guides, haven't even one disappointment throughout the whole trip. Very high quality fellow tourists which made the tour sailed.

We would like to say that the trip was very exciting and was an eye opener for us as we didn't really know what to expect in Russia.

The world needs to know what a wonderful place it is and what enjoyment they can get from booking a tour through you.

Our guides in Moscow and Saint Petersburg were both very punctual, friendly and knowledgeable. They made our trip educational and entertaining.

The weather cooperated, so we were grateful for that. Our group of ten people were congenial. We all got along nicely and we are now sharing pictures via email. All in all a great experience.

Myrna and I had a great trip as we had planned it.

The guides and drivers were all friendly and excellent at their job. We liked the hours when the guides were with us. Starting at 10 AM was a perfect time because it made for a leisurely day. Just what we wanted.

All the drivers and guides were on time and it is a really good service to be met at the airport and taken to the airport when returning home.

Despite the plush hotels, the guides are what truly made this tour special for me. Their knowledge seemed endless and they were all incredibly gracious.

Enjoyed every minute of it. Would be happy to travel with the company again

The itinerary on some days noted the time the guided tour would finish but actually finished sooner. What was nice was that there was a lot of free time available. I would have liked maybe a map and list of places of interests we may like to explore on our own and also a list of recommended local places to eat.

I really like the "small" group tour. Also would like to note that Ludmilla ("Mila"), our guide in Moscow was exceptional.
I would definitely recommend this tour to my friends. Thank you!

Hotel was perfect and would happily stay there again and again. Counter space in bathroom was spacious enough to set our personal toilette items. Lightning around mirror perfect for me. However no working electrical outlet for my curling iron a big problem.

Driver and guide were excellent.

My friend and I thank you very much!

All was fantastic! Sergio e Nina were very very nice

We would like to travel with you again ....we are thinking about the 3 baltic capital for next year is it one of your destination ....we are sure to have the same fantastic organization

We just returned late last night. We had a wonderful time. Your people were fantastic and very professional.

Great experience. Professionally organized and well planned.

The classic tour was fantastic, and with two professional and beautiful guides were more than fantastic.

These two historic cities are uniquely beautiful with palaces, cathedrals, and mansions (and parks) with great architecture everywhere, and with very nice people.

Even with one day lost due to an airline canceled flight in Dulles/Washington DC, (due to engine trouble), the tour was worth it, and again fantastic!

We'll be back to see more of it; longer stay this time, hopefully. Our agent was very helpful, nice, and very professional!!!

The tour guides we had were wonderful, the logistics were handled perfectly. We loved every minute of our tour and appreciate the consideration for me and my bad knees! The private tours of the military museums and Fedoskino were just perfect. The small tour of the Golden Ring was wonderful as well. We very much appreciated the small groups, the small vans and the personalized and thoughtful guides for each area.

The trip was much better than I thought it would be. There was so much to see as we only skimmed the surface.

Hotels were top notch. I will recommend the trip to friends at next week's book club meeting where we will be discussing A GENTLEMAN IN MOSCOW.
One suggestion would be to distribute a map of each city in English to participants prior to the trip.

Sincerely,
Richard S Wilson

We are now back in Austin, Texas and the trip went very well. Here are some observations and suggestions:

1. After a very long flight and even after a night’s sleep, the first day of the tour was too long.

2. The overnight train ride was a great experience but it is difficult to sleep.

3 Our tour guides were great in both cities.

Our guide and driver that took us for two days trip was really knowledgable, had a great experience while touring.
We had time to ask questions and were just amazed with logistics and hotels that were arranged.

Absolutely loved it.

We cannot speak highly enough about our experience in St Petersburg, and our upgrade to grand hotel Europe was something special.

Our guide was excellent and driver too. We would recommend this to anyone. We do thank you for your part in it all! Thank you again

We would have liked an extra "free" day in each city. But we loved it! Thank you for the Treasures of Two Capitals itinerary.

We loved Russia and we are proud of it and hopefully we will visit it again, the Treasures of Two Capitals trip was excellent in many ways and the people were very nice and helpful

Thank you for all your suggestions and arrangements for our group. We have all been so impressed with how smoothly and well run the program has been.

And the opera last night was wonderful. To get those great seats together, and the performance itself, was nothing short of brilliant. Just as a suggestion it was a wonderful finish to the program and may we suggest you include it as an option. We all loved it.

I had a fabulous trip on the Volga Dream and enjoyed Russia immensely.

Everything was well organized and ran like clockwork.

Congratulations to your company and to you! Thank you for all your assistance.

Russia was everything I dreamed of and more and the Volga Dream and crew were wonderful.

I want to tell u what a great job have done in organizing our trip. Wonderfully knowledgable guides, and the specific sights u chose for us to see were brilliant. Everything was Wonderful. I shall recommend u to all my friends. Thank u.

We just came back from Russia a few days ago, and I just wanted to say thank you so much for organizing it and helping me every step of the way! Best cruise ever!

Sorry for the delay in telling you how we enjoyed our Russian River Cruise August 26th to September 4th. The hotels, the ship, the food, the tours were all 5 star. We enjoyed this experience and if you have other tours, we would in the future like to consider them. Also, the process of getting our visas to Russia was so easy. You have a great company.

The tour I took through your agency knocked my socks off. It was wonderful. Thank you

We had a great time. Everything worked out great. The drivers and guides were always on time or a bit early and the guides very knowledgeable.

We loved St. Petersburg. Prague not so much – everyone had told us we would love Prague but we did not. Guess they probably had never been to St. Petersburg!

Anyway everything worked out great and we have a ton of photos and memories. Thank you for getting it all set up for us.

Excellent! We had an amazing time in both Moscow and Saint Petersburg. The guides were excellent and everything was executed perfectly. I am so glad I upgraded to the Ritz Carlton in Moscow and the Four Seasons in Saint Petersburg. Both were located in the right places.

The trip was wonderful. There were NO negatives. The tour guide/translator in Georgiyevskiy was a tremendous help. Her flexibility was very much appreciated. I especially liked her meeting us at the airport for our return trip to St. Petersburg to help us navigate the check-in process.

Had a fabulous time. That the hotels were very well situated and great accommodations. Your people were there to meet and greet as they were supposed to, we felt well taken care of.

All of the guides were knowledgeable and charming. One of the guides had only been guiding for about 6 weeks and appeared a little nervous at the beginning. However, once she got "into the swing", she was absolutely fine.

Appreciated being on a private tour so that we could control the pace and places toured. Would have no hesitation recommending Travel All Russia.

Our tour of St. Petersburg 2-day shore tour was in a word, fantastic. We were in St. Petersburg for a short time with a Viking cruise. We were wanting to see many things there which were only available as individual tours through our ship. We saw everything we had asked for, and very much enjoyed the time we spent on the tour. It was necessary for our guide to keep us on track in order to complete the itinerary, and she did so efficiently, and professionally. I will keep you in mind for future tours, and I will mention your company to any friends that are in the area.

We so much enjoyed our trip (MS Rostropovich cruise from St. Petersburg to Moscow in July 2016)!

Thank you for all your assistance, it was greatly appreciated and recommendable.

I returned from my trip on Monday and cannot thank your company enough for planning the trip to Russia for us. We all had an fantastic time everywhere we went while in Russia. Every detail of the trip was planned so perfectly for us.

Everything was absolutely perfect from the time I was met at the airport in Moscow until I was taken to the airport in St. Petersburg. We found the people in both cities to be extremely friendly and helpful.

The trip got off to a slow start because after clearing Immigration and going up to the baggage claim on the escalator I fell and caused Lillian to also fall, but it was a most enjoyable trip.

The staff and guides were very professional and personal. The hotels Moscow and St. Petersburg were outstanding, not Five stars but Six stars!

The food on the Volga Dream boat was excellent, as was the staff. All in all a first class event.

The trip to Stockholm was also enjoyable. It was more or less a rest and recovery for us.

The Volga Dream Classic with Free Flights trip I took in September 2016 was fabulous, everything, perfect, seamless, no complaints in any way.

The hotels and hotel staff were wonderful (although the people in Moscow seemed to be friendlier and more willing to engage then did those in Petersburg) as were the crew on the Volga Dream.

This was my first river cruise, so I had no expectations (just wish I would have brought at least one dress up for dinner outfit ;-(.

I cannot tell you how wonderful our trip to St. Petersburg, Peterhof and other places was when we visited last April, 2016.

Our guide was absolutely the BEST I have ever had in all my travels in my entire life. Passing her and her family my best wishes, and a THANK YOU for making the trip so wonderful.

Of course, I cannot forget our driver who waited so patiently for me at the airport after many hours of delays with the plane travel.

Thank you, and all the whole company for the wonderful hospitality from Russia.

The Volga Dream cruise was amazing!

All the staff was consistently friendly and helpful. Everyone from the people who made the rooms to the people who serve the meals to the front desk were just awesome!

The tours at both ends were great. I wish I had signed up for a couple of extra nights in St. Petersburg. So many great things to enjoy, but my old body could not even keep up with the scheduled pace.

Both hotels were wonderful. I particularly enjoyed the one in St. Petersburg.

The Classic Moscow & St. Petersburg trip we took in September 2016 was wonderful.

Guides were great. People were friendly. Palaces, art, Russian history magnificent.

The trip was everything we hoped for and a great bargain.

Thanks for your help.

We had a wonderful trip! Russia sure has many beautiful places. We liked all that were on the itin.

The guides were good, especially the two on the Golden Triangle tour, as well as the guide in St. Petersburg who was very knowledgeable and very considerate for the group. We had a little trouble with the guide in Moscow, who was knowledgeable enough but didn't try to do much beyond what was on the list, no prior warnings about time allowed, where to meet up again, and sometimes we had to ask to make sure.

We had a great trip!

Here is a summary:

1. As a person who had exposure in many Chinese-translations of Russian culture and arts, it was exciting for me to finally see the real oil paintings of the Russian artists. The tour guides in both Moscow and St. Petersburg were great and very knowledgeable.

2. The hotels in both Moscow and St. Petersburg were great, very close to the places to visit.

We had a wonderful vacation (Treasures of Three Capitals with Golden Ring in September 2016). It was truly everything we thought it would be. Your staff did a fantastic job planning the trip and lining up amazing tour guides. It is my wife's favorite trip to date.

We were very impressed with the tour guides. Our last guide was one of the best guides I have ever had. He is a history PhD candidate who not only knew all of the details of the history but communicated them in a very clear manner. We learned a lot from him.

Thank you for all the arrangements of what turned out to be a most memorable trip.

Polla and I very much enjoyed our tour of Moscow and St Petersburg sites. The local arrangements went very well and all personnel we dealt with were friendly, informative and punctual.

The drivers in both cities were courteous and always on time. The guide in Moscow was especially friendly, extremely knowledgeable and communicative at all times.

We had an absolutely wonderful trip.

Everything went perfectly!

Our guide in Moscow and our guide in St. Petersburg, were both exceptional, as were accommodations and itineraries.

Thank you for everything. We strongly recommend Travel All Russia!

We have just arrived home today. We enjoyed our trip to Russia very much!

A few specific comments:
--our guides were extremely knowledgeable and personable with everyone in the group
--their work is not easy and this was evident a few times during the trip when they encountered poor behavior from other tour guides, and handled the situation well.
--we did not have problems with the schedule however others in the group were perhaps not as well prepared,

We are now back in New Zealand from our Imperial Russia trip. And everything arranged by Travel All Russia for us worked out as planned.

Our guides and drivers in Saint Petersburg, Moscow and Shanghai were all excellent and everyone appeared where they were meant to be at the correct time.

The Trans-Siberian section of the journey was extremely memorable, even though the train itself failed to meet our expectations of ”luxury”. The rail cars on which we travelled were clearly not recently refurbished and showed great signs of wear and tear.

The trip to Russia was great. The boat, food and service were excellent.

There were a couple glitches due to the weather but these type of things are beyond human control.

All in all we were very pleased with the service provided.

We've been back a week now and we really enjoyed our trip to Russia.

There were no glitches and everything went off as scheduled.

The local guides made the odd change but there was no issue.

Did not what to expect from Moscow but we were really impressed by the culture, the history, the museums and the architecture.

Our guides were excellent and their English was perfect. We loved Moscow. It was exciting to visit Red Square and the Kremlin. The Cosmonaut museum was okay but we would have much rather gone to the Armouries.

We recently returned from the Volga Dream trip (Moscow to St. Petersburg 6/8/2016-20/8/2016) and would like to thank you for a truly wonderful experience!

I HAVE WAITED FOR YEARS FOR THIS TRIP (MS Volga Dream Classic St. Petersburg - Moscow)
and I am thankful for your help, it really surpassed my expectations.
everything went smoothly, with the exception of the fog, but what mainly impressed me was how friendly everybody was, the service, the smiles, the cleanliness everywhere.
I will recommend this trip to my friends.
Thanks again

Well, I must say that I have had an amazing trip and vacation in Russia.

Travel All Russia did an amazing job in organizing such a great trip - extremely precise and professional.

The tour guides were so professional and amazing. The hotels chosen by Travel All Russia were absolutely beautiful.

I would like to say 'thank you very much' for organizing such a trip for me. You have been fantastic I would also like to commend all colleagues involved.

It has to be the best trip ever.

We had a wonderful MS Volga Dream Classic St. Petersburg - Moscow trip!

The hotels in Moscow and St.Petersburg are superb and convenient to restaurants and great shopping and sightseeing.

The ship is very clean with good service and good food. The places we visited along the river are very interesting.

One thing can be improved: the excursions in St. Petersburg- We did not have time to see both Peterhof Palace and Hermitage museum in one day. The lines were very long. Maybe one of them can be combined with Peter and Paul fortress which takes less time.

We have had an absolutely wonderful trip!

Firstly we want to thank you for all your efforts, arrangements and assistance from the beginning. We also appreciate the extra efforts to arrange the Folk show and especially the trip to Pushkin, which we enjoyed very much. I'll refer now a bit more in detail to our programme.

The trip to Russia was great and we are home now (got a cold on last day of the trip and is still uncomfortable thought :-(.

We enjoyed the trip and appreciate the arrangement very much. The St. Petersburg's trip was smooth, but the schedule in Moscow are a little bit confusing except the Day 6 and Day 7. It's frustrating that the schedules are changed at the last moment for some of the tours.

Anyway, it was trip great overall, and I will recommend it to my friends. Thanks for your help!

We had a great time in Russia, thanks to you!

We could not have selected a better time to travel to Russia. The weather was excellent and everything went like clockwork.

I must give credit to your logistics department who arranged the itinerary in a flawless manner. The buses came right on time to our hotels and the guides were incredibly knowledgeable about their subjects. Without the information they gave, we would not have enjoyed the places we visited.

The Volga Dream trip was wonderful.

Our Russian tour was very, very good. Why not excellent?

This is just my personal feeling though had talked w/ some whom I found out felt the same way about our tour to the Hermitage. It was 4 hours long (walk) w/ few breaks. Not the fault of our tour guide, maybe that is how the company had it scheduled.

The Volga Dream trip was fantastic. I have already recommended it to my peers at work.

Russia is unique country does has a lot history an art to offer to the world. On the other hand, the ship crew and the service that they provide was outstanding.

One of the most impressive things that this trip provides to the guest is the purity of the air that you breathe. It is a gift from the nature that we received along the river ride.

It was a wonderful experience.

Trip was great. You guys did a good job with the organization of the trip, tours, etc.

It was an excellent vacation. We really liked Moscow the best, followed by St. Petersburg.

All of the arrangements made by your company were very good.

The hotels were great, the logistics occurred very timely; and the two main guides in Moscow and ST. Petersburg were outstanding.

All in all, we came back with a very positive view of the two Russian cities and about your organization.

Let me know which other countries do you also specialize in creating tours!

Hope to work with you again in the future. Best wishes.

We had a wonderful time in both in Moscow and St. Petersburg. The hotels were both excellent and well located.

We especially appreciated the tour guides. In our case, we were in Group I and our two guides were superb with good senses of humor.

We also went to the Bolshoi (had purchased tickets before) and our guide helped us get last minute tickets to a ballet at the Mikhalofsky (sp?) near our hotel. Both superb.

The two optional tours we chose (convent/cemetery and Fabrege museum) were both very worthwhile.

I had a wonderful trip! All but one guide was outstanding, all highly knowledgeable, charming and well-organized.

The trip exceeded expectations!

Our visit to St. Petersburg was outstanding!!! It was the highlight of our cruise. It is a beautiful city with a very rich history.

Our summer 2016 trip was wonderful both on the MS Rostropovich River Cruise ship and the two cities. The accommodations are good, the guides are very knowledgeable, the food is unexpectedly good.

This is indeed a life time experience. The only regret is the time is too short. We should have planned one or two extra days in Moscow. We would like to thank your company for the excellent job.

The tour of Russia was itself amazing. We saw many things yet the pace was nice and relaxing. The Kremlin, Red Square, the Church of our Saviour in Moscow, and yes the subway stations (!), Suzdal, the Trinity Lavra, the Hermitage (it does make Versailles look like a cottage!), the boat ride on the canals, St Isaac's, the list goes on. We enjoyed every minute.

We really enjoyed our trip. The itinerary was exactly what we wanted and it worked out well. The travel arrangements in between countries were well timed and made very easy by drivers etc. We liked the hotels and the locations but we didn't get great rooms in all places. The guides were knowledgeable and we had good walking tours. Nothing really went wrong. The logistics all came together. You folks have a great team.

Now that I am back in the US I wanted to let you know what an extraordinary experience the entire trip was, in good part thanks to the flawless organization by Travel All Russia. Everything went off without a hitch, every driver was invariably on time, extremely courteous, pleasant and efficient.
The three guides we had were incredibly knowledgeable and took so much trouble to make every visit to museums, palaces, churches, battlefields, metro stations, just anywhere, as agreeable and interesting as possible. They made it a magical trip.

We had a great time in your beautiful country, thank you for taking good care of us.

It was a wonderful holiday -- among the very best that I've ever had. Everything was first rate. Great accommodations, the boat was excellent (accommodations, meals, service, onboard activities and port activities). I'm now considering one of the rail tours but will likely wait a bit before doing that.

All went very well. The guides were excellent as was the hotel accommodation. I enjoyed the tour of what I might call Old Russia. The Russians have certainly done a wonderful job of restoring the buildings damaged during WWII and I was impressed by the large, well-kept parks that seemed to be all over St. Petersburg. I would like to see more of contemporary Russia but that will have to wait for another time.

Having an engineer's mind set, I found the Grand Maket Rossiya beyond all expectations; it is magnificent.

Thank you for all your help. All the best, Lawrence.

Our Russian holiday was great. We were very happy with the administrative /operational process. We were always met at the airport or railway station, the car and guide turned up on time at the hotel each day, the guides were very knowledgeable and spoke good English so we could fully understand what they were saying. We asked to see some things that were not on the schedule and they immediately took us there. We got along very well with both of them and had very pleasant lunches together. I would like to think that they found us pleasant company also. Our very best wishes to the guides.

Russia is a great country. The trip of Russia was a very pleasant trip, we enjoyed very much the lectures on Russian history, the Land of Tzars, Art and Culture...Which was the top of bonus in the entire trip. I thank you so much for your hard work, we went through very painful process to make this Volga Dream trip possible, your patience and assistance are highly appreciated.

We had an amazing time on the Volga Dream (June 2016). Everything was wonderful (the hotels, food, transfers, and all of the tours).
Thank you for all of your help!

Trip was very good. We were very pleased with the guides and accommodations.
The Staff and Crew of the Volga Dream did an excellent job of time management and quality service.
Thank you again for your assistance in enabling us to have this wonderful vacation.

We had a wonderful Russian Treasures with Golden Ring & Baltics trip (summer 2016). I would definitely rate it as one of the top 5 tours that we took in the past ten years.

Everyone was on time and everything worked smoothly. The guides were very knowledgeable and were extremely helpful.

All the hotels we stayed in were very good and they are all centrally located within walking distance of many sightseeing venues.

Can not tell you enough how fantastic it all was. Your tour Treasures of Two Capitals (June 2016) was fantastic and the guides were exceptional.
I will recommend to any one your company tour with 5 stars.
Thank you

I want to tell u what a great job have done in organizing our Treasures of Two Capitals trip (June 2016). Wonderfully knowledgable guides, and the specific sights u chose for us to see were brilliant. Everything was Wonderful. I shall recommend u to all my friends. Thank u.

Good trip. We made all the connections. All the guides, drivers were on time. The activities that you provided for us were great. I think Wayne and I got a good overview of all 3 cities. I will certainly recommend your services to my friends.

The trip was fantastic. I enjoyed the cruise and the presentations and lectures by the professor, which were very informative, and the best of the "activities" offered while cruising.

Mandrogi, the last stop before St Petersburg was not interesting as the other ones. I believe the fact of not being an authentic village takes away from the quality of the overall trip.

Let me tell you what was GREAT about the trip:

The 3 guides were A+, I'm not sure who was better, all fabulous, very knowledgeable, enthusiastic and gave us a great side of Moscow. The second guide was also Great, she knew everything it is to know about Sergiev Posad and Vladimir. The guide in St. Petersburg had all it takes for anyone to get the best flavor from Saint Petersburg and its surroundings. The drivers were awesome, especially the one in Saint Pete.

thank you very much for all your help organising our trip to Russia.

We had a great time and now I am planning train trip across Russia to Siberia and Mongolia

We just got home from our trip. We spent two days with a wonderful guide and driver. Our guide is a knowledgeable man, funny, tireless and generally an awesome guide. I cannot imagine how much we would have missed without him. We never waited, we could hear every word, it was the best I could imagine. He is outstanding, really!!! And both men were such complete and total gentlemen. This comes from a very well traveled and toured person.

We learned so much while actually seeing the places where they happened. It couldn't be better.

The tour was a great success in every way! Great hotels and locations, and superb guides, both were so intelligent and informative.
Many thanks for an invaluable experience.

We are sitting in St Petersburg on our final evening in Russia. We have loved every second of this tour. The travellallrussia team have been amazing.

Moscow was stunning... The Bolshoi should be mandatory, St Basil's is a wonder of the world... St Petersburg is simply stunning. The two guides should be UN ambassador's...

Basically ... Wonderful. Thank you
Russell and Kate

We had a wonderful trip! Everything with the Treasures of Two Capitals tour went very smoothly; I was impressed.

We loved both our tour guides. We liked both the hotels, the Marriott in Moscow and the Pushka Inn in St. Petersburg.

But mostly we loved Russia! All the art, palaces and churches and museums were amazing. We had great weather in St. Petersburg. All the transportation with the drivers worked out well.

I have no complaints, and would call on Travel all Russia if I ever go back. Thanks for your help in making it all happen!

It was an amazing trip! We were on a Volga Dream cruise this summer and had the best private tour St. Petersburg (Russia) ever. I’m very thankful to our guide, who showed us this magnificent and royal city in the best way. For 5 days we visited The Yusupov Palace, Catherine Palace in Pushkin, the Russian Museum of Art and of course the greatest place – Peterhof.

We had a great time in St. Petersburg. Transportation came off without a hitch and our guide was a delight! Very friendly, so knowledgeable, and interesting.

The weather cooperated completely, with but just one late afternoon rain. The history and pageantry of Imperial Russia came alive for us during our time in St. Petersburg.

As an aside, we also got a chance to have dinner one evening at Teplo and it was great! Very good food, a welcoming ambiance, and helpful and friendly staff to make us feel at ease.

We thoroughly enjoyed our visit to Russia. The sights were fantastic and we loved the shopping. Easy to get around by public transportation.

Moscow and St. Petersburg were each unique cities and Marsha and I both said we hope to return to them both some time in the future!

Weather fantastic, loved the experience of the white nights especially in St. Petersburg where we went on a boat ride in the canal at midnight.

Thanks for making the trip a success!

We had a great trip. It was my mom's first time out of the country and she absolutely loved it.

The Volga Dream Cruise cruise and tour itself was very well organized and the guides were great! The additional tours we took were also well worth it! We took a lot of photos and have a lot more memories.

I would definitely recommend you guys to anyone I know that might travel to Russia.

Thanks for all of your help!

Many thanx to Travel All Russia for a fantastic trip. Exactly as your literature says, we came home with a lifetime of memories.

We were very happy with the program with one exception: the visit to Stalin's bunker. Apparently there are two Stalin bunkers, one in town, and one in the suburbs. Our trip included the one in the suburbs. This turned out to be a very long ride in Moscow's heavy traffic. Other than that, our program was well chosen and we came away feeling we had a good exposure to Russia. We are very happy that we added the extra days.

My family had a wonderful time in Moscow, St Petersburg and Helsinki. It turned out that the strike in Helsinki did not affect our flights or even our tour in the city at all. The strike, which occurred almost 60 years after the previous similar strike, itself became an interesting attraction for our walking tour.

The airport and train station pick-ups were perfect and the tour guides were knowledgeable and helpful.

All members of my family were very satisfied with the trip!

Many thanks for organizing such a wonderful trip for us.

We've experienced a lot on our MS Rostropovich River Cruise. To name a few, people, culture, arts, history, weather, lakes, canals, food, languages. We still talk about the trip to people we know and even just ourselves.

Due to the storm, we missed Goritsi and Uglich. What a pity! We were compensated for a free Moscow night and Metro ride. But I wish to have spent more time close enough to Russian country side. That night the ship went through the storm and arrived in Kizhi safely next morning. Great job! By the way the crew of the ship was a great team.

Barbara and I want to thank you for personal attention and sharing experiences with us of your two beautiful and remarkable cities: Moscow and St. Petersburg!

The best part was where the Travel All Russia booked the guides, the hotels and the small tours. We gained incredible knowledge from the guides. Each was totally conversant in English, shared with us their stories and made the trip very comfortable and fun.

I absolutely loved St. Petersburg! Diana was our guide for 4 days - loved her, she's very experienced, fun, excellent! Knows what to show and where to eat and culture and history.

Plus we were lucky to have nice weather!

Thank you for your help with organizing the tour and for adapting to all the last minute changes.

1) The hotels in St. Petersburg and Moscow were excellent as was their service. Likewise, the Volga Dream. The food was terrific too!
2) Airport taxi service was great (on time and comfortable).
3) The special trips… especially the ballet… were great.
4) The guide in Moscow made Russian history and art come to life with his interesting stories. I could have spent several more days touring with him.The lectures on the Volga Dream about Russian Politics and Art were spellbinding.

We had a great time in St Petersburg and Novgorod and had fantastic weather.

We had a lovely guide and we thoroughly enjoyed having her show us the city.

The Indigo hotel was fabulous and seemed very well located. Erarta was fantastic but very far. Lunch in their café was delicious and worth the wait.

We also enjoyed an evening at the Galleria and found our way back via the Metro.

Peterhof summer palace was closed on the day we went and we only saw the smaller personal residence. We did however enjoy that!

Overall, the trip was great.

I would have liked a couple more days in St. Petersburg to visit more of the museums and other attractions. The tour of Catherine's Palace was enjoyable and our guide was excellent. Fortunately, we went into the Church of the Savior on Spilled Blood in St. Petersburg the first morning we were there.

I really enjoyed the trip. We were very pleased with the hotels in St. Petersburg and Moscow. The accommodations were good and the breakfasts were lavish. But the best part was that both hotels were so well located.

The guides in both cities were knowledgeable. The Hermitage was so crowded that it made it difficult to see things, but I think we saw a good selection of city sites in the limited time available for the tours. I know several people in our group spent extra days in St. Petersburg and Moscow before and after our tour, and I wish we had done the same.

We wish to express our thanks for the wonderful arrangements made by you.

Transport came punctually, guides were polite and helpful, hotels were good and comfortable and accommodated our vegetarian food request.

Enjoyed Moscow very much and the Golden ring cities. At the end, we felt that maybe we should have had a few days more.

Some day, we would like to go on a boat ride from Moscow-St. Petersburg and train rides (Trans-Siberian and Moscow-Beijing).

Volga Dream cruise + Baltic States trip was fantastic. Guides were outstanding. I was impressed that most of them had PHD or were otherwise in academia. I was also impressed with Travel All Russia's organization and responsiveness and website ease and accessibility.

My Volga Dream trip was fantastic. Russia is a great place to visit and tour.

The time was way too short. I would like to spend more time in Moscow and St. Petersburg. The hotels were both five stars. The St Regis in Moscow was the best hotel I have ever stayed in.

My cabin on the Volga Dream was truly "deluxe". I had plenty of room and slept well. All of the meals were of excellent quality. I had to watch my weight and cut back on the intake because I did gain five pounds.

The tours were good and the leaders were well trained and knowledgeable.

All our guides, especially in Moscow were first class, and paid a lot of attention to our needs. So smart it was difficult to keep up from time to time, but so sincerely wanting to give us information was great.

The lectures on the cruise were the best I have ever had, and shaped my vision of Russia so well that I want to do editing for the guide. I hope she lets me. I think the lectures were the highlight for me, but then I liked lectures all through school x 3 degrees, so that might just be me.

Fantastic Treasures of Two Capitals tour In Russia!

Irina was a terrific guide -- very knowledgeable, pleasant and accommodating -- making our St. Petersburg visit a truly enjoyable one to remember.

I would like to take this chance to thank your company for the generous & thoughtful gesture of extending us that private night cruise in lieu of the the hydrofoil ride to Peterhof that was missed. It was amazing and a perfect way to spend our last night there.

We had a wonderful time both in Moscow and St Petersburg. Our guides were very knowledgeable and very accommodating. They both took an extra mile to really make our stay a truly memorable one. We enjoyed the company of our group.

The St. Petersburg trip was awesome and the tour package was incredible!

Our guide did a fantastic job and could not have been more gracious and helpful. She really made my friend feel special and they had a great rapport, and going back and forth from Russian to English.

The driver was great too -- classic Russian character from that generation of Soviet/Post-Soviet/Modern Russia.

I can't thank you enough for the accommodations, especially at such short notice.

We had a wonderful Treasures of Two Capitals trip and really enjoyed everything! All of the arrangements were very good. Our guides, in Moscow and St. Petersburg were exceptional.

We especially liked being in such a small group and the special arrangements which were made by Travel All Russia for easy entrance into the various places without having to stand in long lines. We were able to see so much more and use the time to such better advantage with this small group .

I am very happy with Travel all Russia tour Operator. The hotels were excellent and the restaurants - very elegant with delicious food.

I enjoyed the Classic Moscow & St. Petersburg trip very much and fell in love with Russia - a beautiful country with a lot of culture and history. I loved it!

I will 100% recommend Travel All Russia.

Thanks for helping us put together this Treasures of Two Capitals trip to Russia. We had a wonderful time!

We loved our guides and drivers in Moscow and St. Petersburg who were very professional, accommodating and friendly and added so much to our experience. I would definitely recommend them anytime. Their explanations were clear and they were amazing guides.

The trip was fantastic! Travel All Russia did a great job of coordinating activities and tours so that we were able to use our time there productively.

Both guides on Moscow an St. Petersburg did outstanding jobs with the tours and I don't think I could say enough good things about them. They were both very knowledgeable and were able to provide information and history so that the experience was truly exceptional!

We had a very nice time!

We really liked the seating arrangements on our train ride thank you very enjoyable to sit together with table, we played games and really enjoyed that.

The ballet, doll painting, Segway and bike ride were our favorites, cooking with the guide was also very fun as it was very traditional food, great experience!

The upgraded hotels were wonderful and breakfast was fantastic both places.

Thank you for all your help, all in all everything during the Treasures of Two Capitals tour went very smoothly!

First of all. I LOVED the Treasures of Two Capitals tour!!! I LOVE Russia and am going to plan to take my family back on another tour in the near future… I promised them to visit family friends in South Africa first but I am going to start saving for our next Russian adventure in a few years!!!

I have some “tips” for future travellers adapting to the ways of the Russian culture that will make the experience all the more enjoyable.

You have been the most helpful and accommodating Destination Specialists thank you for your undivided attention!!!!

We thought our guides in Moscow and St Petersburg were superb and could not have been more helpful. Also the drivers were great and always reliable and on time!