The Soul of Russia

Overall we enjoyed the whole trip a lot. Moscow is beautiful and clean. Thank you very much for your patience and excellent organization of this tour. Everything ran very smoothly and according to schedule. The guides met us on time at hotels or at our train carriage on arrival. They all spoke good English, had a good local knowledge and were very kind and helpful.

I’m most pleased with Travel All Russia in arranging our ‘Volga Dream’ Russia tour, I would recommend using your services again as every aspect of our tour went off without a hitch. The communication between our tour representative was excellent as we required additional days on both ends of our tour. The visa process and the logistics were flawlessly implemented.

When my husband and I decided we wanted to travel Russia, I did my research and came across Travel All Russia which had very good reviews. It certainly did not disappoint. We chose the Treasures of Two Capitals tour. Booking and coordinating with them were seamless from start to finish. Questions were promptly answered, either through email or a phone call and changes if any, were quickly updated.

This trip was AMAZING!!! Positively life-changing!!! Russia is a wonderful country!!! it is everything I imagined and more!!! The funny thing is after only a week and a half in, I find myself homesick and I miss Russia so much!!! The people, culture, and history truly are wonderful. Our guide was very charming, personable and informative.

We are now back from Europe and the tour in Russia was a large part of that. We had reservations about using an "internet" travel service with which we had no previous relationship. I am happy to say that everything provided by Travel All Russia met or exceeded our expectations.

Just wanted to take a quick moment to thank you for putting together such an amazing trip! The tour guides and drivers were beyond incredible, and I would highly recommend all four of them. They were beyond accommodating, extremely knowledgable, relatable, interesting, and friendly. In addition, the transportation was amazing.

I cannot begin to applaud your tour of the TWO CAPITALS in Russia. It was 5 star all the way. We were met at the airport even though our luggage was lost and we had to fill out paperwork. The driver took us right to the St. Regis which was a gorgeous 5-star hotel Smack Dab in the center of Moscow. The city was clean, safe and easy to get around in.

Thank you for all your help in booking this wonderful part of our trip, the Volga Dream cruise. This has been the trip of a life time!! That is what my husband Tom and friends say...   And I agree, because every minute was beyond our expectations.

Travel All Russia, truly is professional and a first class operation. Beginning with you, the rest of the staff aboard the Volga Dream and those off the ship - we congratulate all of you!!

Our experience with Travel All Russia has been a most enjoyable and valuable one. Let me give you a brief synopsis of it. All our drivers were skilled, courteous and drove very safely. On arrival at the hotel in Moscow (Ararat Park Hyatt Hotel) we were very impressed by its excellent appointments.

Rich and I have had the most amazing trip around the world and much of it is thanks to your company! The activities you suggested along the way added so much to our enjoyment and appreciation of your country.

At every destination, a wonderful guide met us and with only one very minor exception, they were right on time without ever being reminded and they were so helpful and kind.

Not to mention that the hotels or lodges were exceptional, clean, comfortable and mostly very charming!

The trip went smoothly. The only glitch was our luggage lost for about a day and half before they found it and got it to Ulan Bator. The rail ride was interesting and we met people from all over the world and became good friends with many of them. The food on Tsar’s Gold was better than the Chinese train but after 9 days, it became a little repetitious and could use more spices.

We had a wonderful time. It couldn't have been arranged better. The hotel was great, the guide and driver were wonderful. We were very happy with the sightseeing program. All in all it was a perfectly planned trip and we couldn't be more pleased. I would recommend you to anybody who wishes to go to Russia. Thank you for arranging such a wonderful experience for us.

We had a fantastic time. Our guide in Russia Svetlana was soo great. I can’t stop saying great things about her. Our driver, please forgive me but I can’t remember his name was so skilled and made everything seem like magic to get from place to place. We especially enjoyed Peterhof, despite the weather. Perhaps the best impression I can give you is a situation we had one morning when the line was especially long to get in, and it was raining and cold and I was a bit despairing of getting in before I got totally soaked.

Well, this truly was the trip of a lifetime.  We have traveled a lot but both agree this is the best one yet.  At every turn, your people were standing there with signs to greet us.  We had absolutely no problems with anything on the entire trip.  

Nancy and I have nothing but wonderful things to say about Travel All Russia and our Classic Moscow & St. Petersburg tour! First, the driver was right there to meet us, was very nice, and we were glad to see him the next day. Our guide in Moscow was a font of information and a delightful person. We got a true sense of the country, it's history and it's pride.

It was a great trip. The drivers were always on time and very safe drivers. The guides were good everywhere. The guide in Moscow was very knowledgeable, had a nice personality and was always elegant in his appearance and in his thoughts. The guide in Vladimir and Suzdal was also excellent with different opinions which gave another view of Russia. It was very interesting.

I wanted to commend your staff for providing us with an outstanding and most memorable trip to Russia. The Treasures of Two Capitals trip exceeded our expectations! Everything was so well organized; no detail was left undone. The tour guides were so well informed, but it was their passion and interest that instilled in us a great appreciation for Russia, its culture, and its people.

First I would like to say that the trip was beyond expectation in all aspects!

Extremely well organized and seamless handling as well as nice surprises along the way. This one of our best trips ever. The two guides were terrific in different ways.

Our biggest surprise was Russia itself. We never realized how beautiful it was with stunning palaces and churches and with a vibrancy we didn't expect.

We loved our time in Russia. A great trip and very easy on us as tourists.

Amazing!! This was probably one of the best trips I have had overseas. It was my mother's first ever trip out of the US. She loved it! The Classic Moscow & St. Petersburg tours were well organized and provided great pictures and lots of information. Our tour guide in Moscow was awesome. And our tour guide in St Petersburg, was very knowledgeable and we really enjoyed his sense of humor.

We had a great time in Russia. Truly enjoyed most of the vacation as Russia and the people are super special and beautiful. I will of course recommend you and your team without any hesitation. The hotel in Moscow (Marriott) is a good hotel...amazing breakfast (5 stars). The staff is very friendly but they need to know where are the restaurants per category people can go to.

All went well. Guides were all excellent, we thoroughly enjoyed the many golden moments in Irkutsk and at each place we went. Each place we stopped had its own distinct culture and ways of enjoying life:

My son and I had a wonderful wonderful trip. We were both very pleased with everything. The three guides we had were so knowledgeable, friendly, helpful and a lot of fun. We enjoyed every tour. The hotel rooms and the meals were very good. We did have to rent another hotel room one place because the room only had one bed in it, but it worked since we rented the room next door.

I can not say in words how great the trip was!! Everything was well planned and the service from everyone was superior. The Hotels were first class and very friendly. We really enjoyed the Rossi in St Petersburg. The Guides were very knowledgeable in each City, and very helpful. Each event was always on time. We give our Thanks to everyone in the company for a well planned trip.

By far this Saint Petersburg shore excursion was an experience of a lifetime. You provided, by your arrangements, for my wife and I to have the memories that will live forever. But above all, I want to rave about your representative Irena. We fell in love with her. She is magnificent in every way and we enjoyed the best time in her presence.

My wife and I had a wonderful time in Saint Petersburg. It is a vey beautiful city and we were fortunate enough to see it from a very fine perspective.

The accommodations in the Four Seasons were first rate. The central location of the Four Seasons made many of the sights a short walk from the hotel. Our tour guide was very knowledgeable about all of the tour sights and many other aspects of the city and country.

We will very strongly recommend you Travel All Russia to any of our friends travelling to Russia.

We are back safely from our Venice of the North trip to St Petersburg and I would just like to thank you for organizing the FANTASTIC tour.

You were accurate when you said that we would have the best guide in your company. She was incredibly knowledgeable on All things Russian - a wonderful Ambassador to her country. We had a
walking encyclopedia in our presence and she loved to share her knowledge in a humorous, eloquent manner.

Thank you for organizing such a fabulous trip for us. The Treasures of Two Capitals trip was simply superb!! Julie and I had a wonderful time.

Our guide in Moscow was delightful, we wanted to take her with us for the entire trip. The 3 of us connected and had a terrific time getting to know each other and the city. The Kremlin was such a highlight for us.

St Petersburg was outstanding, more rich and crazy history than we expected and the city was so beautiful. Our guide and driver, made the trip interesting and insightful. The palaces were the highlight there.

Bob is having more difficulty walking, so we are mostly wheelchair now. He has really appreciated and enjoyed the trip you planned out.
You have been a real help with this and the guides and helpers have been great.
As we say, this is the trip of a lifetime for Bob particularly.
Thanks for everything.

The Treasures of Two Capitals trip was just fabulous. It exceeded my expectations. I had no idea that Moscow and St. Petersburg were so beautiful. I think they are equal to Paris and Vienna in every way. Their architecture, palaces and cathedrals, museums and overall culture rival any city in the world. It's a pity most Westerners don't know this.

All logistics and details in my time in Russia during the Golden Ring & St. Petersburg tours were awesome! My first guide picked me up promptly at the address in Moscow. He was a wonderful guide with an incredible depth of knowledge. He drove me to every site and destination in the Golden Ring with confidence and in a timely manner.

I was not sure what I expected, but I was Amazed! The sites, guides, beauty, food, people, accommodations were all Wonderful times 10!

This was the best trip I have ever taken. We did the Russia's Ancient Kingdoms (Moscow - St. Petersburg tour), but I would strongly recommend taking the Golden Ring side trip, and stay in both cities a couple of extra days just to walk around or arrange a private guide.

I would go back in a heartbeat!

We are extremely grateful that you have helped make our travel to Russia such a memorable and beautiful experience. The car pick-up services, hotel arrangments and sight-seeing activities were so well organized that it was a dream come true! In fact, the great services provided by your team started from my first correspondence with your manager.

I wanted to make some comments about my recent trip to Russia's Ancient Kingdoms. It was fantastic. One of the best trips I have ever had. There were so many surprises about Russia. All were positive. We hear only negative things about Russia for so long no one has any idea of what this country is like in 2014.

What a wonderful experience! I stumbled upon "Travel all Russia" by chance, and I am so pleased I did. From the first phone call to me in Australia from St Petersburg, (how unbelievable was that!) to the many emails from the staff to answer my (I am sure) seemingly endless questions throughout the following 15 months, we have been afforded a first class service by this tour operator.

We can't thank you enough for all you did to make our trip to Russia possible. It is hard to describe how much this trip meant and it wouldn't all be possible without your help and direction. Your guides and drivers were on time and there waiting for us every time. They were friendly and hospitable and always went the extra mile. Two of them stayed far beyond their contracted time and we have become friends on Facebook and via email.

I have been meaning to write to you ever since our amazing holiday last July, to thank you! We had THE most fantastic time & often talk about our wonderful experiences and how very much we enjoyed our trip to Russia!

I haven't been on many tours (some remote parts of China, the DPRK and the Himalayas mostly) as I normally just pack a guidebook, some common sense, buckets of humour and respect for others. So perhaps I am not fully-equipped to judge. Having put forth that disclaimer, this Treasures of Two Capitals tour honestly ranks as my No. 1.

On behalf of myself; husband, Larry; son, Jason; and daughter-in-law, Elena, I would like to express our thanks and gratitude to you and many other folks at Travel All Russia for a wonderful trip.

Returned last night from Russia. It was an extraordinary adventure- both land and water! Thank you so much for all your help in putting it all together for Ingrid, Susan and myself. The flight arrangements you found were perfect. The cruise was very enjoyable, entertaining and relaxing. The excursions were ideal and the guides very informative, friendly and helpful. The Rossi Hotel upgrade turned out to be a highlight- they arranged our taxis to and from the theaters and their fusion Euro-Asian restaurant is superb. The ladies even took happy advantage of the Spa.

Just wanted to say thanks for an exceptional holiday! Many things are beyond our control, however, every flight connection, car, driver, guide, hotel, was exactly as stated and on time! I have traveled a lot for both business and pleasure and I have never had a smoother trip!

Your guides in both St. Petersburg and Moscow were very pleasant and knowledgeable. The drivers made each commute seem safe and unhurried! In Moscow traffic that is a talent!

Nancy and I, with great enthusiasm and appreciation can honestly state that this trip was one of the very best ones we have ever experienced. We have traveled much of the world and have enjoyed all of our trips, however, this one is certainly a "stand out".

I just wanted to write and thank you for all your help in getting me on my dream vacation to Russia. Your luxury small group tour was perfect and everything went without a hitch. No problems at all! Our drivers were very safe, our tour guides in both Moscow & St. Petersburg were outstanding, and the itinerary was perfect. We were lucky to have such beautiful weather in such a beautiful country.

I would like to thank “Travel All Russia” for the way they handled our tour of St. Petersburg, Russia from those who booked our tour to the Pushka Inn for the excellent accommodations, to our courteous driver, our awesome tour guide, and everyone behind the scenes.

I want to thank you personally for assuring that this trip was truly one of a lifetime. Everything ran so smoothly. It exceeded by far all my expectations.

Many times my roommate and I found us pinching ourselves to make sure what we were experiencing was real. Our guide in St. Petersburg was able to secure tickets to 'Swan Lake' at the Hermitage. It was simply a magical evening that I will never forget.

This is just a note to say how much Linda and I enjoyed our Grand Deluxe Trans Siberian Tour Rail adventure with Travel all Russia.
We were especially glad to have seen the subways in Moscow which were not on the original agenda, but that our guide made sure we saw.
Also, the opening ceremony at Naadaam in Mongolia was not in the schedule, but we were delighted to have a front row seat. It was an outstanding show.

The Wenz brothers wish to thank the staff at Travel All Russia for organizing their Trans Siberian adventure which was beyond expectation! It truely was a joyous and memorable experience.

Dear Fellow Travellers,

I found that when all was said and done that Travel All Russia really WAS the best site for Russian vacations of all kinds. I had always traveled on my own, and was dead set against any kind of tour group. Yet they suggested that I might want to have an individual tour guide, which also frightened me a little.

What a wonderful trip we had. The part you were responsible for went off without a hitch. The hotels you chose had both a kindly staff that helped us in every way to feel comfortable in Russia and rooms that were clean nicely furnished and good sized. I would return to them again and will tell my friends.

I have been meaning to write ever since we got back from Russia. I just wanted to let you know that we had a fabulous time on the tour. It was everything you said it would be and more.

St. Petersburg was just beautiful and our driver and guide were absolutely wonderful. Everything was smooth and perfect. The hotel was the best on the whole trip. I would recommend it to anyone. We loved our guide. I am terrible with names and at this minute I cannot remember her name. She was extremely well informed - but even more important - was so helpful and caring.

It was my dream to see the lights and it came true! Thank you so much, it was absolutely great. I am rather emotional and when I talk about my experience of seeing the Northern Lights. I stood mouth open, I could not move a muscle and I stood frozen, the view is unspeakable. I saw pics before the journey, for sure, but to see it with my own eyes...

This trip was absolutely divine, I am fascinated with the beauty of the Northern Lights which I was so lucky to see! Very scenic, very unusual - thank you very much! Spasibo!

Incredible landscapes, previously I thought such beauty exists only in fairy tales or could be shown somewhere on the Discovery Channel. But I've seen it on my own. I visited Moscow and Saint Petersburg, as well as traveled all the way north to Murmansk. This is a city where I got to explore an Icebreaker with my private guide and went on a trip to see fabulous Northern Lights.

My husband and I have traveled extensively over decades and this is one of the finest trips we have ever taken. From planning to our flight home, Travel All Russia was flawless. The hotels, logistics, and guides were all superb. Thank you for a wonderful trip!

Overall, the experience was excellent! Firebird provided more than enough information and covered many of the main points of interest. However, intensity could be broken down with a short break mid-tour each day to collect thoughts and process. But in general, we left Russia feeling very satisfied.

Absolutely the trip of a lifetime. Russia is a beautiful country with so much history and culture. The local people were wonderful and so very helpful. I wish there wasn’t so much bad political press from our media in the US. Hopefully, more people will visit Russia and see the beauty of the country and its people. Thanks for your amazing services.

Great thanks, folks, this trip was awesome! My Trans-Siberian tour with an extension to China was something I'll remember for always. Never had so many strong impressions! Most of all I liked Moscow (well, it was easy to guess!) and Irkutsk, a striking city in Siberia... Beijing and Xian, both, are extraordinary places.

We were apprehensive about organizing everything online but it all worked! Guides were knowledgeable and willing to answer all questions, hotels were great and central to sights, groups were small and dynamic. Russia was explained perfectly with all its history. We loved it.

It was a lifelong dream come true for me and I had an amazing trip with very good guides and company.

The excursions were interesting with good English speaking guides.

We were fortunate in that there were 12 of us on the tour group and for whatever reason, we had our own railway carriage. The food was excellent.

I can thoroughly recommend your company and Russia as a wonderful holiday destination.

We thoroughly enjoyed Russia and would happily recommend Travel All Russia to anyone planning a trip to this part of the world.

The itinerary was well planned with excellent guides and adequate free time in each stop.

Everything was perfect and we are very satisfied with services and accommodations.

From the initial encounter to the last day, all was expert and easy.

If you're planning a trip to Russia, I highly recommend traveling with Travel All Russia.

The trip was amazing as it contained everything we could have hoped for, and more!

The journey was the 50th wedding anniversary gift from kids and I need to say big-big thanks, it was off the charts. We made a loooong journey, starting from two capitals of Russia, Moscow and St. Petersburg and then went to Karelia, an absolutely marvelous region in the north of Russia. Nature is cool, it exceeded all our expectations. The Baltics seemed interesting too, I enjoyed the gothic panorama of Old Tallinn and Greg, my husband liked Riga better...

I really liked my Trans-Siberian travel with Travel All Russia: I cannot remember visiting so many various cities in such a short period of time.

It was a sort of a dive into numerous different cultures that occurred within two short weeks.

I wanted to visit Russia but not just see the Red Square in Moscow or other typical tourist places but to discover some new spots on the map.

The trip was great. Especially want to mention the guides I had on the extra days were exceptional. Both guides and drivers worked out well. Thanks again for all your help and attention. Loved my time in Russia, and still haven’t stopped talking about it.

Thank you for all you did to make our trip spectacular! Both ballets were excellent and totally enjoyed by my son and I.

There is so much to see and do and I feel we did, with our wonderful guides a great job beginning to see all.

The St. Regis Hotel was so warm and friendly! Food was excellent and so convenient to the Kremlin, Bolshoi Theater, St. Basil's, etc. Thank you!

The Petro Palace was okay. Food was not the greatest but the staff were friendly. Location was great, however.

Just wanted you to know what a wonderful trip I had!!!

The guides were absolutely great and Russia is so very interesting and amazing!!

I will be sure to check your website out and maybe go on another venture to Moscow sometime; Would love to see a ballet at the Bolshoi and maybe see some other venues there.

Loved the St. Regis – excellent location. Thanks for your help.

Just want to say that our guide in St Petersburg was really outstanding. You really felt like someone was looking after you. Very observant - knowledgeable. We really enjoyed time spent with her.

The itinerary was well planned and we appreciated the initiative of the guides to make the necessary schedule changes to accommodate the weather, crowds and unexpected changes in the availability of the planned sights.

Firstly, the positives. The guides were exceptional. We thoroughly enjoyed every aspect of the itinerary and the trip. The itinerary was very well planned. The guides did an excellent job. The hotels were very good. We would recommend your company in the future based on this part of our experience.

On the negative side, we were not completely pleased with the logistics around the retrieval of our lost luggage. Having said that, over all, we were very pleased with the tour and would use your company again in the future.

The St Regis hotel in Moscow was excellent; however, the Petro Palace in St Petersburg was 1-2 steps 'below' -- though it was centrally located.

Both guides (Moscow and St Petersburg) were excellent and found our Moscow guide knowledgeable about Russian history.

Thank you for making the arrangements for us to have such a wonderful and memorable trip to Russia. What a rich lesson in history and culture. Warm regards, Vicki Kost and Gaylon Pearson

A big thank you for our tour. We were looked after very well by our guide and the driver. They were both outstanding. The itinerary was the best. Everything went really smoothly

We enjoyed our trip very much. Dealing with the staff of the Travel All Russia was so pleasant. They were friendly, helpful and professional. Great thanks to our travel specialist, the Visa Service and the Logistical team. The logistics throughout the trip was spot on.

We loved Moscow and the Golden Ring. All hotels were excellent except Nevsky Forum Hotel.

We loved our trip. Everything was great, from being picked up at the airport, to the planned excursions.

Our tour guides in Moscow and St. Petersburg were professional, knowledgeable and kind. Thanks again for all your help.

The first thing to say is that we did enjoy our trip. We did have a few points to raise which may be helpful to you in future planning, which are below:

It was a great experience. The guides were knowledgeable and spot on time. Especially the guide in St. Petersburg seemed to get us to places with great timing. We beat the majority of crowds. Maybe that’s partly a result of being a small group, being that we didn’t have to wait for stragglers. The weather cooperated and we didn’t get caught in any rain storms.

Everybody in our group got along perfectly. We were all experienced travelers and shared information on places we’d been to. The ladies are now sharing pictures of our trip to Russia via email.

Fantastic tour. Only suggestion would be to maybe substitute the visit in St Petersburg to the Mini Russia exhibit to something else more suited to the age group. Felt this was more of a family outing with kids.

Trip was great. It would be helpful if the boat had black out curtains to prevent light from coming in at night.

We enjoyed the tour very much. All included meals/restaurants and our welcome drinks were excellent. The St Regis was wonderful, however the Petro Palace, although comfortable, seemed a lower level hotel with its "budget" decor (especially the bathroom) however the staff were friendly and location was good. Thank you.

Very well organised, experienced and knowledgeable tour guides, haven't even one disappointment throughout the whole trip. Very high quality fellow tourists which made the tour sailed.

A great and successful trip. The best guides were in Perm and lake Baikal/Irkutsk. The last train trip was true "first class". The best train trip was from Irkutsk to Ulan Ude.

If you could combine this train trip with the first class train from Khabarovsk to Vladivostok you would have a superlative and scenically fantastic experience. I would recommend it!

We would like to say that the trip was very exciting and was an eye opener for us as we didn't really know what to expect in Russia.

The world needs to know what a wonderful place it is and what enjoyment they can get from booking a tour through you.

Our guides in Moscow and Saint Petersburg were both very punctual, friendly and knowledgeable. They made our trip educational and entertaining.

The weather cooperated, so we were grateful for that. Our group of ten people were congenial. We all got along nicely and we are now sharing pictures via email. All in all a great experience.

The experience was great!!! We had an excellent guide. The hotel was fabulous.

Thank you for your help !!! was an unforgettable trip.

Myrna and I had a great trip as we had planned it.

The guides and drivers were all friendly and excellent at their job. We liked the hours when the guides were with us. Starting at 10 AM was a perfect time because it made for a leisurely day. Just what we wanted.

All the drivers and guides were on time and it is a really good service to be met at the airport and taken to the airport when returning home.

Despite the plush hotels, the guides are what truly made this tour special for me. Their knowledge seemed endless and they were all incredibly gracious.

Enjoyed every minute of it. Would be happy to travel with the company again

The itinerary on some days noted the time the guided tour would finish but actually finished sooner. What was nice was that there was a lot of free time available. I would have liked maybe a map and list of places of interests we may like to explore on our own and also a list of recommended local places to eat.

I really like the "small" group tour. Also would like to note that Ludmilla ("Mila"), our guide in Moscow was exceptional.
I would definitely recommend this tour to my friends. Thank you!

Hotel was perfect and would happily stay there again and again. Counter space in bathroom was spacious enough to set our personal toilette items. Lightning around mirror perfect for me. However no working electrical outlet for my curling iron a big problem.

Driver and guide were excellent.

My friend and I thank you very much!

All was fantastic! Sergio e Nina were very very nice

We would like to travel with you again ....we are thinking about the 3 baltic capital for next year is it one of your destination ....we are sure to have the same fantastic organization

We just returned late last night. We had a wonderful time. Your people were fantastic and very professional.

Great experience. Professionally organized and well planned.

The classic tour was fantastic, and with two professional and beautiful guides were more than fantastic.

These two historic cities are uniquely beautiful with palaces, cathedrals, and mansions (and parks) with great architecture everywhere, and with very nice people.

Even with one day lost due to an airline canceled flight in Dulles/Washington DC, (due to engine trouble), the tour was worth it, and again fantastic!

We'll be back to see more of it; longer stay this time, hopefully. Our agent was very helpful, nice, and very professional!!!

The tour guides we had were wonderful, the logistics were handled perfectly. We loved every minute of our tour and appreciate the consideration for me and my bad knees! The private tours of the military museums and Fedoskino were just perfect. The small tour of the Golden Ring was wonderful as well. We very much appreciated the small groups, the small vans and the personalized and thoughtful guides for each area.

The trip was much better than I thought it would be. There was so much to see as we only skimmed the surface.

Hotels were top notch. I will recommend the trip to friends at next week's book club meeting where we will be discussing A GENTLEMAN IN MOSCOW.
One suggestion would be to distribute a map of each city in English to participants prior to the trip.

Sincerely,
Richard S Wilson

We are now back in Austin, Texas and the trip went very well. Here are some observations and suggestions:

1. After a very long flight and even after a night’s sleep, the first day of the tour was too long.

2. The overnight train ride was a great experience but it is difficult to sleep.

3 Our tour guides were great in both cities.

Our guide and driver that took us for two days trip was really knowledgable, had a great experience while touring.
We had time to ask questions and were just amazed with logistics and hotels that were arranged.

Absolutely loved it.

We cannot speak highly enough about our experience in St Petersburg, and our upgrade to grand hotel Europe was something special.

Our guide was excellent and driver too. We would recommend this to anyone. We do thank you for your part in it all! Thank you again

We would have liked an extra "free" day in each city. But we loved it! Thank you for the Treasures of Two Capitals itinerary.

We loved Russia and we are proud of it and hopefully we will visit it again, the Treasures of Two Capitals trip was excellent in many ways and the people were very nice and helpful

Thank you for all your suggestions and arrangements for our group. We have all been so impressed with how smoothly and well run the program has been.

And the opera last night was wonderful. To get those great seats together, and the performance itself, was nothing short of brilliant. Just as a suggestion it was a wonderful finish to the program and may we suggest you include it as an option. We all loved it.

I had a fabulous trip on the Volga Dream and enjoyed Russia immensely.

Everything was well organized and ran like clockwork.

Congratulations to your company and to you! Thank you for all your assistance.

Russia was everything I dreamed of and more and the Volga Dream and crew were wonderful.

I want to tell u what a great job have done in organizing our trip. Wonderfully knowledgable guides, and the specific sights u chose for us to see were brilliant. Everything was Wonderful. I shall recommend u to all my friends. Thank u.

We just came back from Russia a few days ago, and I just wanted to say thank you so much for organizing it and helping me every step of the way! Best cruise ever!

Sorry for the delay in telling you how we enjoyed our Russian River Cruise August 26th to September 4th. The hotels, the ship, the food, the tours were all 5 star. We enjoyed this experience and if you have other tours, we would in the future like to consider them. Also, the process of getting our visas to Russia was so easy. You have a great company.

The tour I took through your agency knocked my socks off. It was wonderful. Thank you

We had a great time. Everything worked out great. The drivers and guides were always on time or a bit early and the guides very knowledgeable.

We loved St. Petersburg. Prague not so much – everyone had told us we would love Prague but we did not. Guess they probably had never been to St. Petersburg!

Anyway everything worked out great and we have a ton of photos and memories. Thank you for getting it all set up for us.

Excellent! We had an amazing time in both Moscow and Saint Petersburg. The guides were excellent and everything was executed perfectly. I am so glad I upgraded to the Ritz Carlton in Moscow and the Four Seasons in Saint Petersburg. Both were located in the right places.

The trip was wonderful. There were NO negatives. The tour guide/translator in Georgiyevskiy was a tremendous help. Her flexibility was very much appreciated. I especially liked her meeting us at the airport for our return trip to St. Petersburg to help us navigate the check-in process.

I just wanted to let you know that I thoroughly enjoyed my Russia trip. The tour lived up to all my expectations and the itinerary promised. Thank you, Nadya Thomas

Had a fabulous time. That the hotels were very well situated and great accommodations. Your people were there to meet and greet as they were supposed to, we felt well taken care of.

All of the guides were knowledgeable and charming. One of the guides had only been guiding for about 6 weeks and appeared a little nervous at the beginning. However, once she got "into the swing", she was absolutely fine.

Appreciated being on a private tour so that we could control the pace and places toured. Would have no hesitation recommending Travel All Russia.

Our tour of St. Petersburg 2-day shore tour was in a word, fantastic. We were in St. Petersburg for a short time with a Viking cruise. We were wanting to see many things there which were only available as individual tours through our ship. We saw everything we had asked for, and very much enjoyed the time we spent on the tour. It was necessary for our guide to keep us on track in order to complete the itinerary, and she did so efficiently, and professionally. I will keep you in mind for future tours, and I will mention your company to any friends that are in the area.

After not getting all the logistics worked out until days before I left, everything was in good order when we arrived. It was a great trip!

The hotels, guides, crews and arrangements were all good. I enjoyed the hotel locations, the size of the boat, and the size of the tour groups very much.

We had great tours with extremely knowledgeable guides and the staff on the river cruise could not have been better.

We had to miss one port of call but due to weather which no one could control. Quickly a replacement stop was put into place which was also quite enjoyable.

I thoroughly enjoyed my tour, from Moscow, to Beijing & Datong. Everything went smoothly. I returned recently to the U.S.

I have been writing "thank you" emails to the guides at the different stops.

We so much enjoyed our trip (MS Rostropovich cruise from St. Petersburg to Moscow in July 2016)!

Thank you for all your assistance, it was greatly appreciated and recommendable.

I returned from my trip on Monday and cannot thank your company enough for planning the trip to Russia for us. We all had an fantastic time everywhere we went while in Russia. Every detail of the trip was planned so perfectly for us.

Everything was absolutely perfect from the time I was met at the airport in Moscow until I was taken to the airport in St. Petersburg. We found the people in both cities to be extremely friendly and helpful.

The trip got off to a slow start because after clearing Immigration and going up to the baggage claim on the escalator I fell and caused Lillian to also fall, but it was a most enjoyable trip.

The staff and guides were very professional and personal. The hotels Moscow and St. Petersburg were outstanding, not Five stars but Six stars!

The food on the Volga Dream boat was excellent, as was the staff. All in all a first class event.

The trip to Stockholm was also enjoyable. It was more or less a rest and recovery for us.

The Volga Dream Classic with Free Flights trip I took in September 2016 was fabulous, everything, perfect, seamless, no complaints in any way.

The hotels and hotel staff were wonderful (although the people in Moscow seemed to be friendlier and more willing to engage then did those in Petersburg) as were the crew on the Volga Dream.

This was my first river cruise, so I had no expectations (just wish I would have brought at least one dress up for dinner outfit ;-(.

I cannot tell you how wonderful our trip to St. Petersburg, Peterhof and other places was when we visited last April, 2016.

Our guide was absolutely the BEST I have ever had in all my travels in my entire life. Passing her and her family my best wishes, and a THANK YOU for making the trip so wonderful.

Of course, I cannot forget our driver who waited so patiently for me at the airport after many hours of delays with the plane travel.

Thank you, and all the whole company for the wonderful hospitality from Russia.

The Volga Dream cruise was amazing!

All the staff was consistently friendly and helpful. Everyone from the people who made the rooms to the people who serve the meals to the front desk were just awesome!

The tours at both ends were great. I wish I had signed up for a couple of extra nights in St. Petersburg. So many great things to enjoy, but my old body could not even keep up with the scheduled pace.

Both hotels were wonderful. I particularly enjoyed the one in St. Petersburg.

The trip was wonderful. The Tolstoy ship, although their lowest rated, was great.

I'm really glad we upgraded to the jr. suite. Clean and comfortable with an incredible staff. Both our guide and our server went above and beyond to make sure we were well looked after.

The cruise itself was incredible. We enjoyed the fall colors the whole way. As expected, the weather didn't allow for sun bathing, but we didn't take the cruise for that.

Just a brief note to thank you for arranging our tour. We really loved it as did all of the other people in our group. We were so pleasantly surprised by Russia

Our guides were very nice and extremely knowledgeable. My only criticism is that we were a bit rushed at times... I would have liked more time to just stop and appreciate things... but I realize that the guides have things they have to cover and a limited time to do so.

I regret that our trip was so short (our fault). I would certainly recommend you and your company. Thank you.

The Classic Moscow & St. Petersburg trip we took in September 2016 was wonderful.

Guides were great. People were friendly. Palaces, art, Russian history magnificent.

The trip was everything we hoped for and a great bargain.

Thanks for your help.

We had a wonderful trip! Russia sure has many beautiful places. We liked all that were on the itin.

The guides were good, especially the two on the Golden Triangle tour, as well as the guide in St. Petersburg who was very knowledgeable and very considerate for the group. We had a little trouble with the guide in Moscow, who was knowledgeable enough but didn't try to do much beyond what was on the list, no prior warnings about time allowed, where to meet up again, and sometimes we had to ask to make sure.

We had a great trip!

Here is a summary:

1. As a person who had exposure in many Chinese-translations of Russian culture and arts, it was exciting for me to finally see the real oil paintings of the Russian artists. The tour guides in both Moscow and St. Petersburg were great and very knowledgeable.

2. The hotels in both Moscow and St. Petersburg were great, very close to the places to visit.

Let me thank you very much for professionally organizing such a memorable tour: I really enjoyed every bit of it, and the excellent guides you arranged were all knowledgeable, enthusiastic and very helpful.

The logistics for this journey were complex, but everything worked according to plan, so again congratulations to your logistics people and drivers.

Overall, I would certainly recommend Travel All Russia Tours to anyone considering a trip to this most interesting part of the world.

Kind regards and many thanks!

We had a wonderful vacation (Treasures of Three Capitals with Golden Ring in September 2016). It was truly everything we thought it would be. Your staff did a fantastic job planning the trip and lining up amazing tour guides. It is my wife's favorite trip to date.

We were very impressed with the tour guides. Our last guide was one of the best guides I have ever had. He is a history PhD candidate who not only knew all of the details of the history but communicated them in a very clear manner. We learned a lot from him.

We have returned to Sydney and for four days, still trying to get over the jet lag. I think as we are getting older, it is getting harder!

In the absence of a formal questionnaire from Travel All Russia I am pleased to offer the following thoughts regarding our St. Petersburg to Ulan Bator primarily by train journey and tours 25 August through 14 September 2016.

Thank you for all the arrangements of what turned out to be a most memorable trip.

Polla and I very much enjoyed our tour of Moscow and St Petersburg sites. The local arrangements went very well and all personnel we dealt with were friendly, informative and punctual.

The drivers in both cities were courteous and always on time. The guide in Moscow was especially friendly, extremely knowledgeable and communicative at all times.

Our journey to Russia was a great one. All of the guides were wonderful and everything was so well organized.

There are just a few things I'd suggest. I think you need to warn future travelers about the Chinese train. There were not two lower berths as we were told and since neither of us was able to climb to the top bunk, we had to take turns sleeping! Also, the train was disgustingly dirty.

Other than that, the other accommodations were fine. As far as the food, there was much too much fish and borscht.

We had an absolutely wonderful trip.

Everything went perfectly!

Our guide in Moscow and our guide in St. Petersburg, were both exceptional, as were accommodations and itineraries.

Thank you for everything. We strongly recommend Travel All Russia!

We have just arrived home today. We enjoyed our trip to Russia very much!

A few specific comments:
--our guides were extremely knowledgeable and personable with everyone in the group
--their work is not easy and this was evident a few times during the trip when they encountered poor behavior from other tour guides, and handled the situation well.
--we did not have problems with the schedule however others in the group were perhaps not as well prepared,

We are now back in New Zealand from our Imperial Russia trip. And everything arranged by Travel All Russia for us worked out as planned.

Our guides and drivers in Saint Petersburg, Moscow and Shanghai were all excellent and everyone appeared where they were meant to be at the correct time.

The Trans-Siberian section of the journey was extremely memorable, even though the train itself failed to meet our expectations of ”luxury”. The rail cars on which we travelled were clearly not recently refurbished and showed great signs of wear and tear.

The trip to Russia was great. The boat, food and service were excellent.

There were a couple glitches due to the weather but these type of things are beyond human control.

All in all we were very pleased with the service provided.

We've been back a week now and we really enjoyed our trip to Russia.

There were no glitches and everything went off as scheduled.

The local guides made the odd change but there was no issue.

Did not what to expect from Moscow but we were really impressed by the culture, the history, the museums and the architecture.

Our guides were excellent and their English was perfect. We loved Moscow. It was exciting to visit Red Square and the Kremlin. The Cosmonaut museum was okay but we would have much rather gone to the Armouries.

We recently returned from the Volga Dream trip (Moscow to St. Petersburg 6/8/2016-20/8/2016) and would like to thank you for a truly wonderful experience!

I HAVE WAITED FOR YEARS FOR THIS TRIP (MS Volga Dream Classic St. Petersburg - Moscow)
and I am thankful for your help, it really surpassed my expectations.
everything went smoothly, with the exception of the fog, but what mainly impressed me was how friendly everybody was, the service, the smiles, the cleanliness everywhere.
I will recommend this trip to my friends.
Thanks again

Well, I must say that I have had an amazing trip and vacation in Russia.

Travel All Russia did an amazing job in organizing such a great trip - extremely precise and professional.

The tour guides were so professional and amazing. The hotels chosen by Travel All Russia were absolutely beautiful.

I would like to say 'thank you very much' for organizing such a trip for me. You have been fantastic I would also like to commend all colleagues involved.

It has to be the best trip ever.

It was truly a wonderful experience. The guides were excellent, providing me with a better understanding of the history & culture of Russia.

My interactions with the Russian people was simply incredible. They are proud, & with knowledge of their history also.

The things I have seen & experienced during this trip, will stay with me my whole lifetime.

I wish to sincerely thank your team for the guidance & support you provided to me as a single traveler.

We had a wonderful MS Volga Dream Classic St. Petersburg - Moscow trip!

The hotels in Moscow and St.Petersburg are superb and convenient to restaurants and great shopping and sightseeing.

The ship is very clean with good service and good food. The places we visited along the river are very interesting.

One thing can be improved: the excursions in St. Petersburg- We did not have time to see both Peterhof Palace and Hermitage museum in one day. The lines were very long. Maybe one of them can be combined with Peter and Paul fortress which takes less time.

We have had an absolutely wonderful trip!

Firstly we want to thank you for all your efforts, arrangements and assistance from the beginning. We also appreciate the extra efforts to arrange the Folk show and especially the trip to Pushkin, which we enjoyed very much. I'll refer now a bit more in detail to our programme.

The trip to Russia was great and we are home now (got a cold on last day of the trip and is still uncomfortable thought :-(.

We enjoyed the trip and appreciate the arrangement very much. The St. Petersburg's trip was smooth, but the schedule in Moscow are a little bit confusing except the Day 6 and Day 7. It's frustrating that the schedules are changed at the last moment for some of the tours.

Anyway, it was trip great overall, and I will recommend it to my friends. Thanks for your help!

The trip was very nice. The two guides were excellent.

All arrangements by Travel All Russia (pickups by private car at airport and hotel, guides meeting with tour group, busses for tours) were as promised, including late request for earlier pickup at hotel for trip to airport.

The things that were not perfect were beyond the control of Travel All Russia, such as queues at a couple of the sites visited (some caused by rain). Hotels were excellent.

Thanks!

We had a great time in Russia, thanks to you!

We could not have selected a better time to travel to Russia. The weather was excellent and everything went like clockwork.

I must give credit to your logistics department who arranged the itinerary in a flawless manner. The buses came right on time to our hotels and the guides were incredibly knowledgeable about their subjects. Without the information they gave, we would not have enjoyed the places we visited.

The Volga Dream trip was wonderful.

Our Russian tour was very, very good. Why not excellent?

This is just my personal feeling though had talked w/ some whom I found out felt the same way about our tour to the Hermitage. It was 4 hours long (walk) w/ few breaks. Not the fault of our tour guide, maybe that is how the company had it scheduled.

The Volga Dream trip was fantastic. I have already recommended it to my peers at work.

Russia is unique country does has a lot history an art to offer to the world. On the other hand, the ship crew and the service that they provide was outstanding.

One of the most impressive things that this trip provides to the guest is the purity of the air that you breathe. It is a gift from the nature that we received along the river ride.

It was a wonderful experience.