We had a wonderful Russian Treasures with Golden Ring & Baltics trip (summer 2016). I would definitely rate it as one of the top 5 tours that we took in the past ten years.
Everyone was on time and everything worked smoothly. The guides were very knowledgeable and were extremely helpful.
All the hotels we stayed in were very good and they are all centrally located within walking distance of many sightseeing venues.
Every detail related to our program, including all necessary timings, was clearly spelled out in our itinerary. Overall, it was a great tour that was well executed.
There were two problems related to spelled out specifics and it is important that you follow the spelled out program and make us aware of any last minute changes to the program.
There was one problem with respect to logistics: The driver that met us in Tallinn dropped us off at the wrong Radisson Blu Hotel and we ended up taking a taxi to the right one. Apparently the driver went to the wrong hotel 2 days later to take us to the bus station. Since the driver did not come to our hotel, we ended up again taking a taxi. Apparently the transportation companies were not given the complete name and address of the hotels. In Riga, the driver asked us about the address of the Radisson Blu Hotel as he was not given the details.
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