What real clients say about our service
The greatest feeling we experience in our working day is the satisfaction from hearing from our clients after the journey is over. It is very rewarding to know we've achieved more that what the client had hoped for when they picked us to handle their journey. We are happy to have 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well.
I cannot begin to applaud your tour of the TWO CAPITALS in Russia!
I cannot begin to applaud your tour of the TWO CAPITALS in Russia. It was 5 star all the way.
We were met at the airport even though our luggage was lost and we had to fill out paperwork. The driver took us right to the St. Regis which was a gorgeous 5-star hotel Smack Dab in the center of Moscow.
The city was clean, safe and easy to get around in. We were right across from the KGB building Haha. What was so great was the free time you gave us at both ends.
Travel All Russia, truly is professional and a first class operation
Thank you for all your help in booking this wonderful part of our trip, the Volga Dream cruise. This has been the trip of a life time!! That is what my husband Tom and friends say... And I agree, because every minute was beyond our expectations.
Travel All Russia, truly is professional and a first class operation. Beginning with you, the rest of the staff aboard the Volga Dream and those off the ship - we congratulate all of you!!
The trip was fabulous, everything, perfect, seamless, no complaints in any way
The Volga Dream Classic with Free Flights trip I took in September 2016 was fabulous, everything, perfect, seamless, no complaints in any way.
The hotels and hotel staff were wonderful (although the people in Moscow seemed to be friendlier and more willing to engage then did those in Petersburg) as were the crew on the Volga Dream.
This was my first river cruise, so I had no expectations (just wish I would have brought at least one dress up for dinner outfit ;-(.
Our experience with Travel All Russia has been a most enjoyable and valuable one
Our experience with Travel All Russia has been a most enjoyable and valuable one. Let me give you a brief synopsis of it.
All our drivers were skilled, courteous and drove very safely.
Eurasian Capitals Trans-Siberian Journey (June 2016)
Rich and I have had the most amazing trip around the world and much of it is thanks to your company! The activities you suggested along the way added so much to our enjoyment and appreciation of your country.
At every destination, a wonderful guide met us and with only one very minor exception, they were right on time without ever being reminded and they were so helpful and kind.
Not to mention that the hotels or lodges were exceptional, clean, comfortable and mostly very charming!
Tsars Gold Beijing Moscow June 2016
The trip went smoothly. The only glitch was our luggage lost for about a day and half before they found it and got it to Ulan Bator.
The rail ride was interesting and we met people from all over the world and became good friends with many of them.
The food on Tsar’s Gold was better than the Chinese train but after 9 days, it became a little repetitious and could use more spices.
The program on the train was fine and our guide tried very hard ensure that everyone is satisfied (not an easy job).
Treasures of Three Capitals - quite possibly the best trip I've ever taken
I want you to know that this was quite possibly the best trip I've ever taken, and I've traveled overseas quite extensively.
A perfectly planned Venice of North trip (May 2016)
We had a wonderful time. It couldn't have been arranged better.
The hotel was great, the guide and driver were wonderful. We were very happy with the sightseeing program.
All in all it was a perfectly planned trip and we couldn't be more pleased. I would recommend you to anybody who wishes to go to Russia. Thank you for arranging such a wonderful experience for us.
I'd say to anyone who wants to travel to Russia - you must do Travel all Russia!!
We had a fantastic time. Our guide in Russia Svetlana was soo great. I can’t stop saying great things about her. Our driver, please forgive me but I can’t remember his name was so skilled and made everything seem like magic to get from place to place. We especially enjoyed Peterhof, despite the weather. Perhaps the best impression I can give you is a situation we had one morning when the line was especially long to get in, and it was raining and cold and I was a bit despairing of getting in before I got totally soaked.
Winter Treasures of Two Capitals with Helsinki Extension
Well, this truly was the trip of a lifetime. We have traveled a lot but both agree this is the best one yet. At every turn, your people were standing there with signs to greet us. We had absolutely no problems with anything on the entire trip.
Only wonderful things to say about Travel All Russia!
Nancy and I have nothing but wonderful things to say about Travel All Russia and our Classic Moscow & St. Petersburg tour!
First, the driver was right there to meet us, was very nice, and we were glad to see him the next day.
Our guide in Moscow was a font of information and a delightful person. We got a true sense of the country, it's history and it's pride. We appreciated her attention to our needs and wants during our time together.
Our hotel in Moscow was terrific! The location was ideal and the staff very helpful and the amenities great.
Everything was so well organized; no detail was left undone
I wanted to commend your staff for providing us with an outstanding and most memorable trip to Russia. The Treasures of Two Capitals trip exceeded our expectations! Everything was so well organized; no detail was left undone. The tour guides were so well informed, but it was their passion and interest that instilled in us a great appreciation for Russia, its culture, and its people.
The Black Caviar Luxury trip was beyond expectations!
First I would like to say that the trip was beyond expectation in all aspects!
Extremely well organized and seamless handling as well as nice surprises along the way. This one of our best trips ever. The two guides were terrific in different ways.
Our biggest surprise was Russia itself. We never realized how beautiful it was with stunning palaces and churches and with a vibrancy we didn't expect.
We loved our time in Russia. A great trip and very easy on us as tourists.
The Volga Dream Cruise met or even exceeded our expectations
I really enjoyed the trip. We were very pleased with the hotels in St. Petersburg and Moscow. The accommodations were good and the breakfasts were lavish. But the best part was that both hotels were so well located.
The guides in both cities were knowledgeable. The Hermitage was so crowded that it made it difficult to see things, but I think we saw a good selection of city sites in the limited time available for the tours. I know several people in our group spent extra days in St. Petersburg and Moscow before and after our tour, and I wish we had done the same.
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