What real clients say about our service
The greatest feeling we experience in our working day is the satisfaction of hearing from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review, you can do so by visiting third-party websites of Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
Winter Treasures of Two Capitals with Helsinki Extension
Well, this truly was the trip of a lifetime. We have traveled a lot but both agree this is the best one yet. At every turn, your people were standing there with signs to greet us. We had absolutely no problems with anything on the entire trip.
Only wonderful things to say about Travel All Russia!
Nancy and I have nothing but wonderful things to say about Travel All Russia and our Classic Moscow & St. Petersburg tour!
First, the driver was right there to meet us, was very nice, and we were glad to see him the next day.
Our guide in Moscow was a font of information and a delightful person. We got a true sense of the country, it's history and it's pride. We appreciated her attention to our needs and wants during our time together.
Our hotel in Moscow was terrific! The location was ideal and the staff very helpful and the amenities great.
Everything was so well organized; no detail was left undone
I wanted to commend your staff for providing us with an outstanding and most memorable trip to Russia. The Treasures of Two Capitals trip exceeded our expectations! Everything was so well organized; no detail was left undone. The tour guides were so well informed, but it was their passion and interest that instilled in us a great appreciation for Russia, its culture, and its people.
The Black Caviar Luxury trip was beyond expectations!
First I would like to say that the trip was beyond expectation in all aspects!
Extremely well organized and seamless handling as well as nice surprises along the way. This one of our best trips ever. The two guides were terrific in different ways.
Our biggest surprise was Russia itself. We never realized how beautiful it was with stunning palaces and churches and with a vibrancy we didn't expect.
We loved our time in Russia. A great trip and very easy on us as tourists.
Amazing!! This was probably one of the best trips I have had overseas
Amazing!! This was probably one of the best trips I have had overseas. It was my mother's first ever trip out of the US. She loved it!
A magical trip and can not thank you enough!
We had a great time in Russia. Truly enjoyed most of the vacation as Russia and the people are super special and beautiful.
I will of course recommend you and your team without any hesitation. The hotel in Moscow (Marriott) is a good hotel...amazing breakfast (5 stars). The staff is very friendly but they need to know where are the restaurants per category people can go to. Also the hotel is a bit far from Red Square. Next time we would for sure stay at the Ritz. Much better than the Four Season and the National.
Warm thanks for making our Classic Trans-Siberian passage so lovely
All went well. Guides were all excellent, we thoroughly enjoyed the many golden moments in Irkutsk and at each place we went. Each place we stopped had its own distinct culture and ways of enjoying life:
We both agree it was a trip of a lifetime!
My son and I had a wonderful wonderful trip. We were both very pleased with everything.
The three guides we had were so knowledgeable, friendly, helpful and a lot of fun. We enjoyed every tour.
The hotel rooms and the meals were very good. We did have to rent another hotel room one place because the room only had one bed in it, but it worked since we rented the room next door.
You will always be the first choice for travel for us in the future!
I can not say in words how great the trip was!! Everything was well planned and the service from everyone was superior.
The Hotels were first class and very friendly. We really enjoyed the Rossi in St Petersburg.
The Guides were very knowledgeable in each City, and very helpful. Each event was always on time.
We give our Thanks to everyone in the company for a well planned trip. We have told all of our friends about the trip, and the company. You will always be the first choice for travel for us in the future.
You provided for my wife and I to have the memories that will live forever.
By far this Saint Petersburg shore excursion was an experience of a lifetime. You provided, by your arrangements, for my wife and I to have the memories that will live forever.
Thanks again for your help with our trip. It was perfect!
My wife and I had a wonderful time in Saint Petersburg. It is a vey beautiful city and we were fortunate enough to see it from a very fine perspective.
The accommodations in the Four Seasons were first rate. The central location of the Four Seasons made many of the sights a short walk from the hotel. Our tour guide was very knowledgeable about all of the tour sights and many other aspects of the city and country.
We will very strongly recommend you Travel All Russia to any of our friends travelling to Russia.
Thank you for organizing the FANTASTIC tour
We are back safely from our Venice of the North trip to St Petersburg and I would just like to thank you for organizing the FANTASTIC tour.
You were accurate when you said that we would have the best guide in your company. She was incredibly knowledgeable on All things Russian - a wonderful Ambassador to her country. We had a
walking encyclopedia in our presence and she loved to share her knowledge in a humorous, eloquent manner.
The Treasures of Two Capitals trip was simply superb!!
Thank you for organizing such a fabulous trip for us. The Treasures of Two Capitals trip was simply superb!! Julie and I had a wonderful time.
Our guide in Moscow was delightful, we wanted to take her with us for the entire trip. The 3 of us connected and had a terrific time getting to know each other and the city. The Kremlin was such a highlight for us.
St Petersburg was outstanding, more rich and crazy history than we expected and the city was so beautiful. Our guide and driver, made the trip interesting and insightful. The palaces were the highlight there.
As we say, this is the trip of a lifetime
Bob is having more difficulty walking, so we are mostly wheelchair now. He has really appreciated and enjoyed the trip you planned out.
You have been a real help with this and the guides and helpers have been great.
As we say, this is the trip of a lifetime for Bob particularly.
Thanks for everything.