What real clients say about our service
The greatest feeling we experience in our working day is the satisfaction from hearing from our clients after the journey is over. It is very rewarding to know we've achieved more that what the client had hoped for when they picked us to handle their journey. We are happy to have 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well.
Winter Treasures of Two Capitals with Helsinki Extension
Well, this truly was the trip of a lifetime. We have traveled a lot but both agree this is the best one yet. At every turn, your people were standing there with signs to greet us. We had absolutely no problems with anything on the entire trip.
We were excited to go, but never expected it to be so wonderful
Just want to take a minute to thank you for all your assistance with our Russian trip. We were excited to go, but never expected it to be so wonderful. We loved everything, the people, food,museums and churches and our guides were all fantastic.
Only wonderful things to say about Travel All Russia!
Nancy and I have nothing but wonderful things to say about Travel All Russia and our Classic Moscow & St. Petersburg tour!
First, the driver was right there to meet us, was very nice, and we were glad to see him the next day.
Our guide in Moscow was a font of information and a delightful person. We got a true sense of the country, it's history and it's pride. We appreciated her attention to our needs and wants during our time together.
Our hotel in Moscow was terrific! The location was ideal and the staff very helpful and the amenities great.
Everything went perfectly, much, I must admit, to my astonishment
Thank you for providing us with such a good trip. Everything went perfectly, much, I must admit, to my astonishment.
The drivers were all there on time, everyone was more than pleasant and helpful, Svetlana Armstrong was delightful and we had an amazing experience. Thank you for your help and expertise.
Everything with the tour went very smoothly; I was impressed.
We had a wonderful trip! Everything with the Treasures of Two Capitals tour went very smoothly; I was impressed.
We loved both our tour guides. We liked both the hotels, the Marriott in Moscow and the Pushka Inn in St. Petersburg.
But mostly we loved Russia! All the art, palaces and churches and museums were amazing. We had great weather in St. Petersburg. All the transportation with the drivers worked out well.
I have no complaints, and would call on Travel all Russia if I ever go back. Thanks for your help in making it all happen!
We had the best private St. Petersburg tour ever!
It was an amazing trip! We were on a Volga Dream cruise this summer and had the best private tour St. Petersburg (Russia) ever. I’m very thankful to our guide, who showed us this magnificent and royal city in the best way. For 5 days we visited The Yusupov Palace, Catherine Palace in Pushkin, the Russian Museum of Art and of course the greatest place – Peterhof.
Russia was a highlight I did not want us to miss
We had a great time in St. Petersburg. Transportation came off without a hitch and our guide was a delight! Very friendly, so knowledgeable, and interesting.
The weather cooperated completely, with but just one late afternoon rain. The history and pageantry of Imperial Russia came alive for us during our time in St. Petersburg.
As an aside, we also got a chance to have dinner one evening at Teplo and it was great! Very good food, a welcoming ambiance, and helpful and friendly staff to make us feel at ease.
Thanks for making the trip a success!
We thoroughly enjoyed our visit to Russia. The sights were fantastic and we loved the shopping. Easy to get around by public transportation.
Moscow and St. Petersburg were each unique cities and Marsha and I both said we hope to return to them both some time in the future!
Weather fantastic, loved the experience of the white nights especially in St. Petersburg where we went on a boat ride in the canal at midnight.
Thanks for making the trip a success!
Everything was so well organized; no detail was left undone
I wanted to commend your staff for providing us with an outstanding and most memorable trip to Russia. The Treasures of Two Capitals trip exceeded our expectations! Everything was so well organized; no detail was left undone. The tour guides were so well informed, but it was their passion and interest that instilled in us a great appreciation for Russia, its culture, and its people.
I would definitely recommend you guys to anyone I know that might travel to Russia
We had a great trip. It was my mom's first time out of the country and she absolutely loved it.
The Volga Dream Cruise cruise and tour itself was very well organized and the guides were great! The additional tours we took were also well worth it! We took a lot of photos and have a lot more memories.
I would definitely recommend you guys to anyone I know that might travel to Russia.
Thanks for all of your help!
Many thanx to Travel All Russia for a fantastic trip, we came home with a lifetime of memories
Many thanx to Travel All Russia for a fantastic trip. Exactly as your literature says, we came home with a lifetime of memories.
We were very happy with the program with one exception: the visit to Stalin's bunker. Apparently there are two Stalin bunkers, one in town, and one in the suburbs. Our trip included the one in the suburbs. This turned out to be a very long ride in Moscow's heavy traffic. Other than that, our program was well chosen and we came away feeling we had a good exposure to Russia. We are very happy that we added the extra days.
My family had a wonderful time!
My family had a wonderful time in Moscow, St Petersburg and Helsinki. It turned out that the strike in Helsinki did not affect our flights or even our tour in the city at all. The strike, which occurred almost 60 years after the previous similar strike, itself became an interesting attraction for our walking tour.
The airport and train station pick-ups were perfect and the tour guides were knowledgeable and helpful.
All members of my family were very satisfied with the trip!
Many thanks for organizing such a wonderful trip for us.
We were totally thrilled with our trip on the Trans-Siberian Railway
We were totally thrilled with our trip on the Trans-Siberian Railway!
The trains were clean, comfortable and always on time.
The hotels, though varied, were always welcoming and attractive.
The restaurants, for the most part, served us well.
Our guides were knowledgeable and enthusiastic. Once a guide could not join us because of a medical problem, and the next day another guide took us to two days' sites in one day.
Many thanks for arranging a most memorable Epic Trans-Siberian Adventure journey for us!
We had a fantastic trip. Thank you!
We've experienced a lot on our MS Rostropovich River Cruise. To name a few, people, culture, arts, history, weather, lakes, canals, food, languages. We still talk about the trip to people we know and even just ourselves.
Due to the storm, we missed Goritsi and Uglich. What a pity! We were compensated for a free Moscow night and Metro ride. But I wish to have spent more time close enough to Russian country side. That night the ship went through the storm and arrived in Kizhi safely next morning. Great job! By the way the crew of the ship was a great team.
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