What real clients say about our service
The greatest feeling we experience in our working day is the satisfaction from hearing from our clients after the journey is over. It is very rewarding to know we've achieved more that what the client had hoped for when they picked us to handle their journey. We are happy to have 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well.
Our experience with Travel All Russia has been a most enjoyable and valuable one
Our experience with Travel All Russia has been a most enjoyable and valuable one. Let me give you a brief synopsis of it.
All our drivers were skilled, courteous and drove very safely.
Eurasian Capitals Trans-Siberian Journey (June 2016)
Rich and I have had the most amazing trip around the world and much of it is thanks to your company! The activities you suggested along the way added so much to our enjoyment and appreciation of your country.
At every destination, a wonderful guide met us and with only one very minor exception, they were right on time without ever being reminded and they were so helpful and kind.
Not to mention that the hotels or lodges were exceptional, clean, comfortable and mostly very charming!
Tsars Gold Beijing Moscow June 2016
The trip went smoothly. The only glitch was our luggage lost for about a day and half before they found it and got it to Ulan Bator.
The rail ride was interesting and we met people from all over the world and became good friends with many of them.
The food on Tsar’s Gold was better than the Chinese train but after 9 days, it became a little repetitious and could use more spices.
The program on the train was fine and our guide tried very hard ensure that everyone is satisfied (not an easy job).
Treasures of Three Capitals - quite possibly the best trip I've ever taken
I want you to know that this was quite possibly the best trip I've ever taken, and I've traveled overseas quite extensively.
A perfectly planned Venice of North trip (May 2016)
We had a wonderful time. It couldn't have been arranged better.
The hotel was great, the guide and driver were wonderful. We were very happy with the sightseeing program.
All in all it was a perfectly planned trip and we couldn't be more pleased. I would recommend you to anybody who wishes to go to Russia. Thank you for arranging such a wonderful experience for us.
I'd say to anyone who wants to travel to Russia - you must do Travel all Russia!!
We had a fantastic time. Our guide in Russia Svetlana was soo great. I can’t stop saying great things about her. Our driver, please forgive me but I can’t remember his name was so skilled and made everything seem like magic to get from place to place. We especially enjoyed Peterhof, despite the weather. Perhaps the best impression I can give you is a situation we had one morning when the line was especially long to get in, and it was raining and cold and I was a bit despairing of getting in before I got totally soaked.
Winter Treasures of Two Capitals with Helsinki Extension
Well, this truly was the trip of a lifetime. We have traveled a lot but both agree this is the best one yet. At every turn, your people were standing there with signs to greet us. We had absolutely no problems with anything on the entire trip.
Only wonderful things to say about Travel All Russia!
Nancy and I have nothing but wonderful things to say about Travel All Russia and our Classic Moscow & St. Petersburg tour!
First, the driver was right there to meet us, was very nice, and we were glad to see him the next day.
Our guide in Moscow was a font of information and a delightful person. We got a true sense of the country, it's history and it's pride. We appreciated her attention to our needs and wants during our time together.
Our hotel in Moscow was terrific! The location was ideal and the staff very helpful and the amenities great.
Everything was so well organized; no detail was left undone
I wanted to commend your staff for providing us with an outstanding and most memorable trip to Russia. The Treasures of Two Capitals trip exceeded our expectations! Everything was so well organized; no detail was left undone. The tour guides were so well informed, but it was their passion and interest that instilled in us a great appreciation for Russia, its culture, and its people.
The Black Caviar Luxury trip was beyond expectations!
First I would like to say that the trip was beyond expectation in all aspects!
Extremely well organized and seamless handling as well as nice surprises along the way. This one of our best trips ever. The two guides were terrific in different ways.
Our biggest surprise was Russia itself. We never realized how beautiful it was with stunning palaces and churches and with a vibrancy we didn't expect.
We loved our time in Russia. A great trip and very easy on us as tourists.
The Volga Dream Cruise met or even exceeded our expectations
I really enjoyed the trip. We were very pleased with the hotels in St. Petersburg and Moscow. The accommodations were good and the breakfasts were lavish. But the best part was that both hotels were so well located.
The guides in both cities were knowledgeable. The Hermitage was so crowded that it made it difficult to see things, but I think we saw a good selection of city sites in the limited time available for the tours. I know several people in our group spent extra days in St. Petersburg and Moscow before and after our tour, and I wish we had done the same.
Amazing!! This was probably one of the best trips I have had overseas
Amazing!! This was probably one of the best trips I have had overseas. It was my mother's first ever trip out of the US. She loved it!
A magical trip and can not thank you enough!
We had a great time in Russia. Truly enjoyed most of the vacation as Russia and the people are super special and beautiful.
I will of course recommend you and your team without any hesitation. The hotel in Moscow (Marriott) is a good hotel...amazing breakfast (5 stars). The staff is very friendly but they need to know where are the restaurants per category people can go to. Also the hotel is a bit far from Red Square. Next time we would for sure stay at the Ritz. Much better than the Four Season and the National.
Warm thanks for making our Classic Trans-Siberian passage so lovely
All went well. Guides were all excellent, we thoroughly enjoyed the many golden moments in Irkutsk and at each place we went. Each place we stopped had its own distinct culture and ways of enjoying life:
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